Sabrina Sotelo
Customer-focused professional seeking Flight Attendant or Airport Customer Service position
About
Customer-focused professional with 10+ years of experience in customer service, education, warehouse operations, and food service. Bilingual in English and Spanish with a proven ability to communicate effectively, remain calm under pressure, prioritize safety, resolve conflicts, and deliver excellent service. Seeking a Flight Attendant or Airport Customer Service position.
Experience
Program Leader - Think Together - Jurupa Valley, CA
(2022-10 - 2026-03)
- Ensured the safety and well-being of students in a fast-paced environment.
- Communicated professionally with families, administrators, and coworkers.
- Resolved conflicts calmly while maintaining a positive experience.
- Managed multiple responsibilities while following company procedures.
Packaging & Labeling Associate - Amazon - San Bernardino, CA
(2018-06 - 2022-10)
- Maintained productivity and inventory accuracy in a high-volume warehouse.
- Worked safely while meeting quality standards and deadlines.
Cashier - Yoshinoya - Fontana, CA
(2015-01 - 2018-01)
- Provided excellent face-to-face customer service.
- Operated POS system and handled cash accurately.
- Maintained a clean, organized front-end.
Warehouse Clerk - First Rate Staffing - Rancho Cucamonga, CA
(2016-03 - 2016-08)
- Performed order picking, packing, quality control, and labeling.
Administrative Assistant - Piece of Cake - Ontario, CA
(2013-11 - 2014-12)
- Managed phones, scheduling, data entry, and communication with staff and clients.
Education
Associate of Arts - Criminal Justice Law - Platt College
Business Marketing - Chaffey College
