Jennifer Washington

Human Resources professional with 20+ years of experience supporting HR Shared Services, payroll administration, employee lifecycle management, personnel actions, recruitment, onboarding, time and attendance administration, and HR operations in both federal and private-sector environments. Proven ability to resolve employee inquiries, maintain HR records, process personnel transactions, support payroll functions, and ensure compliance with organizational policies and federal regulations.

Administrative Coordinator - TJ Maxx - Dunwoody, GA

(2025-12)

Provide administrative leadership and HR operational support for a high-volume retail location.

• Support payroll administration by reviewing time and attendance records, monitoring exceptions, tracking leave usage, and assisting with payroll-related processes.
• Manage Cash Office operations including reconciliations, deposits, balancing reports, and audit compliance.
• Coordinate recruiting and onboarding activities, including interview scheduling, new hire documentation, orientation support, and personnel file maintenance.
• Maintain employee records and workforce data while ensuring compliance with company policies and procedures.
• Serve as a primary point of contact for employee inquiries related to scheduling, attendance, payroll support, and administrative processes.

Management & Program Analyst (HR Liaison), GS-12 - U.S. Department of Education - Washington, DC

(2022-06 - 2025-08)

Served as primary HR liaison providing HR Shared Services support to employees, managers, and leadership.

• Advised management on recruitment, staffing, personnel actions, payroll administration, leave administration, and employee relations matters.
• Utilized PeopleSoft, FPPS, WebTA, Oracle, and related HR systems to support workforce administration and reporting.
• Resolved employee inquiries involving payroll, benefits, timekeeping, personnel actions, and HR policies.
• Collaborated with payroll offices, HR specialists, and leadership teams to resolve complex personnel and payroll issues.

Administrative Program Specialist, GS-11 - Smithsonian Institution - Washington, DC

(2019-08 - 2022-06)

Supported HR operations including recruitment, onboarding, payroll administration, personnel actions, and employee support services.

• Reviewed and validated payroll and timekeeping records to ensure accuracy and compliance.
• Processed personnel actions, pay-setting determinations, awards, and employee status changes.
• Maintained employee records and HR documentation while ensuring compliance with federal guidelines.