Jennyy_ Guzman

Dedicated and compassionate professional with over six years of experience working with children, including individuals with autism and special needs. Skilled in behavior management, individualized support, communication, customer service, and team collaboration. Bilingual in English and Spanish with a strong ability to build positive relationships with clients, families, and colleagues.

Registered Behavior Technician (RBT) - Bierman Autism Centers

(2023-01)

• Provide direct one-on-one and group therapy services to children with autism.
• Collect and record behavioral data to monitor client progress.
• Collaborate with BCBAs and team members to implement individualized treatment plans.
• Support clients in developing communication, social, and daily living skills.

Instructional Assistant - East Elementary School

(2020-10 - 2023-01)

• Assisted teachers with classroom management and daily instructional activities.
• Worked individually and in small groups to provide academic and behavioral support to students.
• Collaborated with educators and staff to address student needs and promote learning success.
• Fostered a positive and supportive learning environment.

Front Desk Coordinator - Advanced Dental Centers

(2019-12 - 2020-10)

• Scheduled appointments and managed patient records using Dentrix software.
• Explained treatment plans and financial information to patients.
• Delivered exceptional customer service while helping patients feel comfortable and supported.
• Performed administrative duties while maintaining accuracy and confidentiality.

Sales Lead - Vans

(2018-10 - 2019-12)

• Supervised and supported sales associates to achieve store goals.
• Assisted with inventory management, merchandising, and store operations.
• Provided excellent customer service and resolved customer concerns.
• Processed sales transactions and facilitated inter-store transfers.

Program Assistant / EEC Group Leader - Old Colony YMCA

(2015-12 - 2019-12)

• Planned and led activities for children in after-school and recreational programs.
• Supported children with disabilities through the Y-Ability program.
• Coordinated parent communication and program schedules.
• Created an inclusive, safe, and engaging environment for participants.

Lifeguard - Old Colony YMCA

(2018-08 - 2019-08)

• Ensured the safety of swimmers by monitoring pool activities.
• Responded appropriately to emergencies and enforced safety regulations.
• Conducted private swim lessons and monitored participant progress.
• Communicated effectively with parents regarding children's development and safety.

High School Diploma - Stoughton High School (2019-06)