Jeremy L. Smith, M.Div, CSM

Administrative and operations leader with nine years of experience directing multi-site operations, administering budgets, and executing cross-functional programs for a global enterprise. Seeking to bring operational discipline and program management expertise into higher education and the non-profit sector. Community-facing instructional background with congregational leadership experience spanning more than a decade.

Certified

ScrumMaster and ITIL v4 professional with enterprise service management expertise and technology evaluation capabilities.

Supervisor of Shared Services and Service Management - Aramco Americas Company - North American locations (seven sites)

Directed operations for a 1,200-member organization across seven North American locations for nine years.

• Administered budget scoping, resource planning, and allocation decisions
• Monitored performance metrics and service levels across every site
• Prepared reports, briefing materials, and project documentation for executive and committee review
• Coordinated program initiatives involving internal stakeholders, vendors, and technical teams
• Led two enterprise-wide implementation projects
• Managed office mobilizations in five cities across the United States and Canada

Founder and Lead Pastor - Word City Church

Established an organization from the ground up and carried full responsibility for its governance, budget, staffing, and administration.

Civic Engagement Committee Member, Certified Voter Registrar, Speaker - National Urban League - Houston Chapter

Served the Houston Chapter on its Civic Engagement Committee and as a certified voter registrar. Spoke during 2024 Advocacy Week.

Instructor and Program Leader - Congregational Leadership

Across more than a decade of congregational leadership.

• Designed and facilitated adult education curriculum
• Led small group cohorts for adult learners
• Taught across multi-generational communities

Master of Divinity - Divinity - Virginia Union University

Master of Arts - Christian Education - Virginia Union University