Jess Santos Valadez

I worked at Starbucks in the Milwaukee International Airport for around 2-3 months before my family decided to relocate to Tulsa, OK. Prior to that, I was working a teaching assistant job during the school year for the past two years. I thrive in fast paced environments and am very attentive to details, which helped my time as a barista.

Barista at STARBUCKS (2026-07 – 2026-09)

• Prepared and served beverages and food items while following company recipes and quality standards.
• Provided friendly, efficient customer service in a fast-paced environment.
• Operated the POS system, processed payments, and handled customer orders accurately.

Student Success Coach/Team Leader at CITY YEAR MILWAUKEE (2024-01 – 2026-02)

• Supported student academic growth by providing individualized tutoring and small-group instruction in core subjects
• Built positive relationships with students to improve engagement, attendance, and social-emotional well-being

Team Member at TARGET (2023-01 – 2025-12)

• Provide guests with assistance for a positive shopping experience
• Follow a daily routine to ensure all food products are fresh, labeled, and properly organized

Intern at CENTRO HISPANO OF DANE COUNTY (2023-01 – 2024-12)

• Co-facilitated a student-led after school youth program seeking to enrich cultural identity and community engagement
• Practiced social work ethics through direct practice by engaging with community members and clients

Bachelor of Arts in Social Work (BSW) – UNIVERSITY OF WISCONSIN-MADISON (2020-01 – 2024-12)