Night Auditor - HOTEL INDIGO - Los Angeles, CA
(2024-03)
- Audited daily accounts and verified all front desk transactions to ensure perfect financial accuracy.
- Executed PMS end-of-day processes, rolled over the business day, and generated nightly reports.
- Managed overnight guest operations, resolving late-night inquiries and billing discrepancies independently.
- Served as sole overnight contact, conducting security sweeps and handling emergencies to ensure guest safety.
Order Selector - RALPHS - Compton, CA
(2022-12 - 2024-03)
- Operated a wireless headset system to accurately locate, select, and fulfill high-volume store orders.
- Safely operated electric pallet jacks to stack, securely wrap, and stage shipments for delivery.
- Maintained strict adherence to warehouse safety procedures and operational compliance standards.
- Certified in the safe operation of heavy electric pallet jack equipment.
Director of Area Operations - DRIVE HOSPITALITY - Los Angeles, CA
(2022-03 - 2022-12)
- Oversaw daily operations and revenue maximization strategies across multiple hospitality properties.
- Partnered closely with hotel management teams to execute guest services and resolve high-level inquiries.
- Conducted thorough system audits of cash handling, reconciled daily collections, and managed employee timecards.
- Coached and trained on-site management teams to boost performance and successfully reduce inventory shrinkage.
Area Manager / Operations Manager / Ramp Supervisor - AAA PARKING - Los Angeles, CA
(2018-09 - 2022-03)
- Earned progressive promotions from Valet Attendant to Area Manager based on strong operational performance.
- Directed parking operations for multiple hotel accounts, handling all staffing, scheduling, and training.
- Generated critical daily revenue and labor reports to ensure compliance with strict budget targets.
- Coordinated special event logistics alongside third-party vendors and hotel executives.
