Data Annotation Tech / AI Data Annotator & Quality Evaluator - OneForma / Handshake AI - Remote
(2023-01)
- Evaluated and rated AI-generated responses for quality, accuracy, tone, and alignment with human expectations across STEM, language arts, and general knowledge domains, adhering to established quality review standards.
- Executed Needs Met and Page Quality assessments utilizing online annotation tools and UHRS search quality rating guidelines, encompassing the evaluation of landing pages, relevance, and user intent.
- Completed transcript evaluation tasks by assessing grammar, fluency, and content accuracy for English-language audio and written samples through specialized online tools.
- Applied rubric-based scoring to creative writing, structured prompts, and short-form responses, furnishing detailed written rationales for all ratings.
- Contributed to LLM training datasets by generating diverse, high-quality prompt-response examples across multiple subject areas, and performed image labeling tasks including bounding boxes and segmentation.
- Maintained consistent output quality across high-volume task queues while meeting platform accuracy thresholds.
Medication Technician & Supervisory Aide - Sun City Gardens - Menifee
(2018-04 - 2022-05)
- Administered medications to memory care and assisted living residents in strict compliance with physician orders and state regulations.
- Oversaw daily care activities, coordinated seamlessly with nursing staff, and meticulously maintained accurate resident documentation.
- Served as the primary point of contact for families, providing timely updates and compassionate communication during complex care transitions.
- Trained and mentored new caregiving staff on medication protocols, safety standards, and resident interaction best practices.
Residential Care Aide & Medication Technician - Regency Fallbrook - Fallbrook, USA
(2015-06 - 2018-08)
- Provided direct care and managed medication for elderly residents with complex medical and cognitive needs.
- Coordinated care schedules and liaised with healthcare providers to ensure the continuity of resident wellness plans.
- Maintained detailed daily logs, incident reports, and shift documentation in accordance with facility standards.
- Cultivated trusted relationships with residents and families by delivering consistent, person-centered care.
Community Outreach Worker - Nonprofit Community Services - Santa Ana
(2012-08 - 2015-05)
- Connected individuals experiencing homelessness, addiction, and housing instability with essential local social services, shelters, and recovery programs.
- Conducted comprehensive intake assessments, followed up with clients, and provided benefits navigation support for vulnerable populations.
- Organized impactful outreach events, resource fairs, and community education initiatives to broaden service access.
- Forged collaborations with partner agencies, healthcare providers, and government programs to establish coordinated care networks.
Grocery Associate & Customer Service Lead - Albertsons - San Diego
(2010-05 - 2012-09)
- Delivered consistently high-quality customer service within a fast-paced retail grocery environment.
- Managed inventory, stocking, and merchandising, ensuring strict adherence to food safety standards.
- Resolved customer concerns efficiently and escalated complex issues to management with clear and concise communication.
Generalist - OneForma - Remote, USA
(2023-02)
Scout Quality Rater - Welocalize - Remote, USA
(2023-03 - 2026-01)