Jess Margetta

Detail-oriented AI Data Annotator and Quality Evaluator with over 1 year of experience in assessing AI-generated responses, performing needs met and page quality assessments, and evaluating transcripts. Proficient in rubric-based scoring, creative writing evaluation, and image labeling, with a strong ability to contribute to LLM training datasets. Possesses a Bachelor of Science in Information Systems, offering a solid foundation for meticulous data quality work and ensuring high-accuracy outputs.

Data Annotation Tech / AI Data Annotator & Quality Evaluator - OneForma / Handshake AI - Remote

(2023-01)

• Evaluated and rated AI-generated responses for quality, accuracy, tone, and alignment with human expectations across STEM, language arts, and general knowledge domains, adhering to established quality review standards.
• Executed Needs Met and Page Quality assessments utilizing online annotation tools and UHRS search quality rating guidelines, encompassing the evaluation of landing pages, relevance, and user intent.
• Completed transcript evaluation tasks by assessing grammar, fluency, and content accuracy for English-language audio and written samples through specialized online tools.
• Applied rubric-based scoring to creative writing, structured prompts, and short-form responses, furnishing detailed written rationales for all ratings.
• Contributed to LLM training datasets by generating diverse, high-quality prompt-response examples across multiple subject areas, and performed image labeling tasks including bounding boxes and segmentation.
• Maintained consistent output quality across high-volume task queues while meeting platform accuracy thresholds.

Medication Technician & Supervisory Aide - Sun City Gardens - Menifee

(2018-04 - 2022-05)

• Administered medications to memory care and assisted living residents in strict compliance with physician orders and state regulations.
• Oversaw daily care activities, coordinated seamlessly with nursing staff, and meticulously maintained accurate resident documentation.
• Served as the primary point of contact for families, providing timely updates and compassionate communication during complex care transitions.
• Trained and mentored new caregiving staff on medication protocols, safety standards, and resident interaction best practices.

Residential Care Aide & Medication Technician - Regency Fallbrook - Fallbrook, USA

(2015-06 - 2018-08)

• Provided direct care and managed medication for elderly residents with complex medical and cognitive needs.
• Coordinated care schedules and liaised with healthcare providers to ensure the continuity of resident wellness plans.
• Maintained detailed daily logs, incident reports, and shift documentation in accordance with facility standards.
• Cultivated trusted relationships with residents and families by delivering consistent, person-centered care.

Community Outreach Worker - Nonprofit Community Services - Santa Ana

(2012-08 - 2015-05)

• Connected individuals experiencing homelessness, addiction, and housing instability with essential local social services, shelters, and recovery programs.
• Conducted comprehensive intake assessments, followed up with clients, and provided benefits navigation support for vulnerable populations.
• Organized impactful outreach events, resource fairs, and community education initiatives to broaden service access.
• Forged collaborations with partner agencies, healthcare providers, and government programs to establish coordinated care networks.

Grocery Associate & Customer Service Lead - Albertsons - San Diego

(2010-05 - 2012-09)

• Delivered consistently high-quality customer service within a fast-paced retail grocery environment.
• Managed inventory, stocking, and merchandising, ensuring strict adherence to food safety standards.
• Resolved customer concerns efficiently and escalated complex issues to management with clear and concise communication.

Generalist - OneForma - Remote, USA

(2023-02)

Scout Quality Rater - Welocalize - Remote, USA

(2023-03 - 2026-01)

Bachelor of Science - Information Systems - California State University, Fullerton (2011 - 2015)

High School Diploma - Temecula Valley High School (2000 - 2004)