Front Desk Receptionist - Tuskegee Airmen Texas State Veterans Home
(2025-01)
- sign-in, register, and assist incoming vistors
- assist residents with needs and concerns
- answer and attend to multi-line phone system, assisting callers with information, needs, concerns, or directing their call to the approriate party
- assist with various clerical duties, including filing, ordering supplies, and inventory control
- disperse, distribute , and account for all resident trust fund cash as well as provide receipts for incoming accounts receivable payments
Front Desk Clerk - Best Western Plus
(2022-06 - 2024-06)
- check guests in and out of hotel using data entry and billing into a property management system
- answer multi-line phone to assist guests in creating reservations and assisting with inquiries
- assist guests with their wants, needs, and concerns
Receptionist - Bankston Ford of South Fort Worth (currently Autonation Ford of South Fort Worth)
(2010-06 - 2012-06)
- answered and managed a multi-line phone system to assist guests with questions and concerns and routed calls accordingly
- greeted and assisted showroom customers
- clerical duties
Front Desk Clerk - Hotel Trinity Inn Suites (currently Stay Express Hotel)
(2008-02 - 2008-10)
- checked guests in and out of hotel
- efficiently managed multi-line phone and internet phone while helping customers
- created and edited reservations
- handled customer inquiries and requests
- assisted guests in resolving their issues and concerns
- provided general information regarding Dallas/Fort Worth area
- balanced cash drawer at end of shift
Cashier - Texaco
(2005-10 - 2006-10)
- rang up customers and operated a cash drawer
- cleaned and stocked store
- balanced cash drawer at end of shift
Customer Service Associate - PLS Check Cashers
(2004-08 - 2006-08)
- cashed company and personal checks
- accepted bill payments from customers
- conducted monetary transactions via Western Union
- balanced cash drawer at end of shift
Receptionist - Bankston Dodge of Irving
(2002-02 - 2004-06)
- efficiently handled heavy volume of incoming calls on multi-line phone system
- forwarded calls to appropriate extensions, or took messages as necessary
- greeted and assisted incoming clientele
- assisted in data entry of prospective and current customers
- clerical duties (filing, etc.)
Customer Service Rep - Simon Property Group
(1999-02 - 2002-02)
- provided general assistance to mall customers
- answered multi-line mall telephone system
- handled customer inquiries pertaining to mall and store regulations
- marketed mall shopping incentive programs for the mall office
