Intake Worker - Bexar County Economic and Community Development
(2022-08)
- Screen and evaluate low-income clients for eligibility for various public assistance programs
- Process applications and assign each case to the proper utility assistance program
- Prepare weekly reports of total number of applicants and case status updates for each client
Property Tax Collector II - Bexar County Tax Office
(2006-08 - 2022-08)
- Responsible for researching, processing and updating property tax payments
- Researched and resolved complex tax issues; sorted, counted and logged daily mail, assisted in the completion and updating of property tax payment arrangements
- Research complicated cases without prompting to provide more comprehensive service to customers
Court Clerk - City of San Antonio
(2004-02 - 2004-05)
- Received daily receipts and dispositions at a high-volume window
- Processed Class C misdemeanor violations and collected fines, fees and bond monies
- Assisted court personnel, attorneys, and the public by researching and analyzing court documents
Teller - Bank of America
(2001-06 - 2003-05)
- Reconciled cash drawers by providing cash transactions, maintaining a large supply of cash and currency
- Sustained accurate transaction logs of checks and other special services, creating transaction reports
- Maintained compliance with bank operations and security procedures, creating customer confidence by keeping personal information confidential
