Jessica Rodelo

Bilingual administrative and patient coordination professional with a Bachelor's degree in Communication Sciences and experience supporting healthcare operations through appointment coordination, medical documentation, provider communication, and electronic record management. Recognized for accuracy, organization, responsive customer service, and the ability to work effectively with culturally diverse populations.

Medical Coordinator - Call Center - Mexico

• Coordinated communication with medical offices to verify patient appointments and schedule follow-up visits.
• Maintained organized electronic medical records while ensuring documentation accuracy and completeness.
• Reviewed patient reports for quality and compliance before submission.
• Followed up with providers to obtain outstanding documentation in a timely manner.

Communications Intern - Interactive Museum - Mexico

• Photographed exhibits, events, and visitors for museum publications.
• Documented educational programs and exhibitions.
• Collaborated with staff to produce high-quality content.

Volunteer Community Assistant - Community Center - Mexico

• Supported community outreach events serving immigrant families.
• Translated educational materials for Spanish-speaking participants.
• Photographed events for publications and organizational records.
• Worked collaboratively with staff to ensure successful operations.

Basketball Scorekeeper - Special Olympics

• Maintained the official scorebook and operated the mechanical game clock and scoreboard during athlete competitions.
• Worked with officials and coaches to ensure accurate scoring, timing, and game records.

Team Mom - Pop Warner

• Helped coaches distribute important game, practice, and schedule information to parents.
• Coordinated transportation and arranged rides for players who needed assistance getting to games.
• Provided administrative and logistical support to help team activities run smoothly.

Bachelor - Communication Sciences - Autonomous University of Baja California (2017)