Jessie Lloyd Buchanan

Dedicated healthcare supervisor and administrative professional with over 30 years of diverse experience spanning hospital patient registration, billing compliance, accounting, and personnel management. Proven leader with strong organizational and customer service skills.

Supervisor of Admissions/Registration - Outpatient and Emergency Room - Greenwood Leflore Hospital - Greenwood, MS

(2010-10 - 2026-04)

• Oversaw departmental staffing coverage, managed employee time-off requests
• Cross-trained and assisted with outpatient registrations, front entrance desk coverage, and switchboard operations
• Performed audits and reporting for Important Messages (IMs) and Medicare Outpatient Observation Notices (MOON) and review for compliance
• Reviewed outgoing claims for disputes and errors prior to billing submission to minimize denials
• Verify process confidential workers' compensation documentation
• Completed requests and verification of new providers
• Managed no-show patients' accounts for appropriate deletion or no-charge status
• Ran comprehensive Medicare Secondary Payer Questionnaire (MSPQ) audits to verify completion
• Performed office/department management responsibilities

Emergency Room Registrar - Greenwood Leflore Hospital - Greenwood, MS

(2006-03 - 2010-10)

Managed patient intake processes ensuring swift, accurate demographic and insurance data entry.

Residential Manager - Life Help - Greenwood, MS

(2005-04 - 2010-10)

Provide dedicated daily care, oversight, and support to individuals navigating substance use and mental health recovery.

Manager - Check Exchange - Greenwood, MS

(2005-06 - 2006-03)

Managed operations: securely processed payday loans, customer utility bill payments, and performed daily cash balancing.

Accounting/Auditor Technician - Mississippi Department of Corrections - Parchman, MS

(1991-01 - 2005-03)

Managed financial accounts for inmates, ensuring accurate processing of deposits, authorized withdrawals, and balance reconciliations; handled secondary audit duties, including the verification and formal bank deposit of daily commercial restaurant sales.

• Progressed through positions of increasing responsibility within the department, including Accounting Clerk, Senior (1997–1998), Data Processing Clerk II (1991–1997), and Correctional Officer I (1987–1990)

Computer Operator - Noel Industries - Ruleville, MS

(1979-03 - 1987-03)

Performed data entry for operations, ensuring accuracy.

Coursework - Business Administration - Mississippi Delta Community College (1975 - 1977)

High School Diploma - Gentry High School (1971 - 1975)