Nicole Allen

Compassionate and dedicated healthcare professional with experience in patient care, medication administration, vital signs monitoring, documentation, and team leadership. Currently pursuing Certified Medical Assistant certification with a strong commitment to providing quality patient care and supporting physicians in clinical settings. Skilled in communicating with patients, addressing concerns, maintaining accurate medical records, and ensuring compliance with healthcare regulations.

Proven ability to work effectively in fast-paced environments while delivering exceptional customer service, maintaining confidentiality, and promoting positive patient outcomes. Experienced in supervision, inventory management, payroll review, team coordination, and regulatory compliance.

Supervisor at Equip Enterprises, Inc. (2023-07 – Present)

• Supervise and oversee daily operations and employee performance.
• Conduct inspections to ensure compliance with state regulations and contract requirements.
• Communicate effectively with management and team members to maintain operational efficiency.
• Monitor workplace safety and quality standards.
• Manage inventory and maintain accurate inventory records.
• Review employee time records and verify accuracy before payroll processing.
• Train and support staff to ensure productivity and compliance with company standards.
• Assist with problem-solving and conflict resolution among team members.

Medical Assistant/Medication Aide at Prestige Estates Assisted Living & Memory Care (2022-09 – 2023-06)

• Administer prescribed medications to residents according to physician orders.
• Monitor and record vital signs including blood pressure and pulse rates.
• Utilize eMAR systems to document medication administration.
• Observe residents for medication effectiveness and adverse reactions.
• Complete end-of-shift documentation and resident reports.
• Communicate resident concerns and changes in condition to nursing staff.

Office Manager/Cleaner at Merry Maids (2020-11 – 2022-07)

• Managed payroll and daily office operations.
• Supervised and trained office staff.
• Maintained office efficiency through organization and process improvement.
• Communicated with clients regarding scheduling and service concerns.
• Processed daily transactions and maintained office records.
• Managed inventory and office supplies.

Certified Medical Assistant in Medical Assisting – Pave East Texas (2026-06) Certified Medical Assistant Program in Medical Assisting – National Workforce Association (2026-09) Diploma in High School – John Tyler High School (2008-08 – 2012-06)