Jessie Penno

Results-driven Automotive Technician with 5+ years of experience in performing routine maintenance and repairs on various types of equipment and vehicles. Skilled in diagnosing and resolving technical issues, conducting thorough inspections, and ensuring optimal functionality. Proficient in tire service, brakes, suspension and fluid changes. Possesses a strong foundation in mechanical knowledge and tooling.

Automotive Technician - Rairdon Kia - Burlington, WA

(2025-09)

• Performed routine maintenance and repairs on various types of equipment, ensuring optimal functionality
• Diagnosed and resolved technical issues in a timely manner to minimize downtime for clients
• Conducted thorough inspections to identify potential problems and prevent future breakdowns
• Completed Kia training courses as well as online training
• Spent time in multiple roles and helped out wherever needed (used car, light maintenance technician, service writer)

Amazon Delivery Driver - Jayhawk Logistics, Inc. - Burlington, WA

(2025-05 - 2025-09)

• Delivered packages and goods to customers in a timely and efficient manner
• Collaborated with dispatchers to coordinate daily delivery schedules
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally

Service Technician - Dewey Griffin Subaru - Bellingham, WA

(2022-03 - 2025-03)

• Performed routine maintenance and repairs on various types of equipment, ensuring optimal functionality
• Diagnosed and resolved technical issues in a timely manner to minimize downtime for clients
• Conducted thorough inspections to identify potential problems and prevent future breakdowns

Service Technician - Honda of Burlington - Burlington, WA

(2021-06 - 2021-12)

• Performed routine maintenance and repairs on equipment, ensuring optimal functionality
• Diagnosed and resolved technical issues in a timely manner to minimize downtime
• Conducted thorough inspections to identify potential problems and prevent future breakdowns

Service Technician - Honda of Bellingham - Bellingham, WA

(2020-08 - 2021-03)

• Performed routine maintenance and repairs on various types of equipment, ensuring optimal functionality
• Diagnosed and resolved technical issues in a timely manner to minimize downtime for clients
• Conducted thorough inspections to identify potential problems and prevent future breakdowns

Express Service Technician - Honda of Burlington - Burlington, WA

(2017-11 - 2020-05)

• Performed routine maintenance and repairs on vehicles, ensuring optimal performance and customer satisfaction
• Diagnosed and resolved mechanical issues in a timely manner to minimize downtime for customers
• Conducted thorough inspections of vehicles to identify potential problems and recommend necessary repairs

Express Service Technician - Dwayne Lane’s Skagit Subaru - Burlington, WA

(2017-05 - 2017-09)

• Performed routine maintenance and repairs on vehicles, ensuring optimal performance and customer satisfaction
• Diagnosed and resolved mechanical issues in a timely manner to minimize downtime for customers
• Conducted thorough inspections of vehicles to identify potential problems and recommend necessary repairs

Lot Attendant - Foothills Toyota - Burlington, WA

(2016-07 - 2017-04)

• Maintained a clean and organized parking lot, ensuring a positive first impression for customers
• Managed the flow of vehicles in and out of the parking lot, optimizing space utilization
• Assisted in snow removal operations during winter months to maintain safe driving conditions in the parking lot area
• Trained new lot attendants on proper procedures and protocols for managing the parking lot efficiently

Sales Associate - The Home Depot - Burlington, WA

(2015-02 - 2016-06)

• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales

Sales Associate - RadioShack - Burlington, WA

(2014-02 - 2014-10)

• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales

Delivery Driver Helper - UPS - Burlington, WA

(2013-11 - 2014-01)

• Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods
• Maintained a clean driving record with zero accidents or traffic violations
• Delivered goods to customers in a timely manner while ensuring the safety and security of the cargo
• Followed all traffic laws and regulations to ensure compliance and prevent accidents

Sales Associate - Office Max - Burlington, WA

(2012-08 - 2013-03)

• Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales

High School Diploma - Sedro-Woolley High School (2008-09 - 2012-06)