Jessie Philips

Detail-oriented Administrative Assistant and Bookkeeper with experience supporting payroll processing, accounts payable/receivable, invoicing, financial recordkeeping, and office administration for small businesses. Skilled in maintaining organized financial records, communicating with clients and staff, and handling multiple priorities in fast-paced environments. Strong interpersonal, organizational, and problem-solving abilities with proficiency in QuickBooks, Microsoft, and accounting software applications.

Administrative Assistant - Nichols and Rainville, CPAs, PC - East Lansing, MI

(2025-09)

• Assist with accounts payable and accounts receivable functions, including tracking payments and preparing invoices
• Maintain accurate financial records while handling confidential client information with professionalism
• Manage firm deposits and reconcile company credit card transactions
• Respond to phone calls, emails, and in-person inquiries while providing excellent customer service
• Coordinated daily office operations through scheduling, file management, and administrative support to ensure efficient workflow
• Collaborated with team members to ensure timely completion of accounting, administrative, and client service tasks

Bookkeeper - St. John's Business and Tax Service - St. John's, MI

(2024-04 - 2025-09)

• Managed daily bookkeeping and accounting operations using QuickBooks
• Processed 20+ payrolls monthly while maintaining accuracy and meeting strict deadlines
• Ensured timely EFTPS payroll tax payments and maintained organized payroll records
• Handled accounts receivable responsibilities including invoicing, payment posting, and discrepancy resolution
• Maintained accurate financial documentation and assisted with reporting tasks
• Communicated with clients regarding payment questions and account information

Receptionist / Tax Return Processor (Internship) - Old Town Business and Tax Services - Old Town, MI

(2024-02 - 2024-04)

• Gained experience using Drake and ATOM accounting and tax software
• Assisted with document preparation, filing, and financial data entry
• Maintained organized records and supported office administrative functions
• Strengthened attention to detail and time management in a fast-paced environment

Waitress - Country Ranch Family Restaurant - Morrice, MI

(2022-05)

• Developed strong multitasking and communication skills in a fast-paced environment
• Resolved customer concerns professionally and efficiently
• Collaborated with team members to maintain smooth daily operations
• Demonstrated reliability, organization, and strong customer service abilities

Associate Degree - Business Administration - Lansing Community College (2024-05)