Jeya Lei Bringas

Enthusiastic and passionate hospitality associate with five years of experience in customer service with an extraordinary communication skills committed to providing excellent assistance and satisfaction.

ASSISTANT GENERAL MANAGER - IQ Food Co. - Toronto, ON

(2022-05)

• Collaborated with the General Manager to meet monthly performances and targets (food expenses, labor costs, etc.).
• Assisted colleagues with over 100 items in monthly inventories.
• Proactively helped my co-workers to achieve a smooth flow in serving over 300-500 bowls of salad a day.

HOST - Reign Restaurant, Bar & Bakery-Fairmont Royal York Toronto - Toronto, ON

(2021-12)

• Efficiently maintaining professional conversation with over 500 guests on a busy day in the Restaurant and Bar.
• Answer over 25-60 emails per day to assist guests with booking reservations, menu inquiries and restaurant information.
• Managing at least 100 tables in the Restaurant and Bar in order to experience guests' a luxurious service.

SERVER ASSISTANT - Prague Restaurant - Scarborough, ON

(2021-06 - 2021-12)

• Maintained a clean and professional appearance of the dining area for guests satisfaction.
• Monitored restaurant activity on OpenTable to evaluate seating and dining flow for a 200-guest capacity.
• Supported fellow workers with side duties such as polishing silverware and bussing tables.

DIPLOMA IN HOTEL OPERATIONS MANAGEMENT - Hotel Operations Management - Centennial College (2021 - 2022)

BACHELOR IN HOTEL & RESTAURANT MANAGEMENT - Hotel & Restaurant Management - University of Northern Philippines (2014 - 2018)