Jheny Haynes

My goal is to put into practice what I have learned and to get more knowledge of a Medical Assistant and as a 911 Dispatcher. I want to help my community out with the knowledge of being fluent in Spanish. I want to help people out the rest of my life, and to give more than I receive.

Medical Assistant at Cullman Primary Care (2022-07 – 2022-12)

I was a medical assistant.

• Triaged patients back to rooms
• Translated for mostly all patients
• Called patients about their lab results, diagnostic reports, and prior authorizations
• Took care of all medical records requested and asked for them if needed
• Set up referrals and scanned in any needed records into the patients charts
• Did finger blood sticks, vital signs, urinalysis, strep test, flu test, COVID test, and draw blood on some occasions

Front Desk / Clinical Medical Assistant at Hometown Medical Group (2023-01 – 2025-06)

I started at the front desk and was later moved to the back as a Clinical Medical Assistant.

• Inputted insurance information, took copays, and answered phone calls
• Worked with other medical assistants and took messages from patients
• Refilled medicines, called back results, and called other offices
• Did medical records
• Triaged patients
• Helped with certain office procedures, gave shots, EKGs, ear irrigations, and sometimes drew blood
• Was in charge of inserting all annual wellness in the patient's chart
• Called insurances for prior authorizations and refill medications
• Did referrals, image orders, and set up appointments at other locations

Head Clinical Medical Assistant at Decatur Morgan Hospital- Hartselle Primary Care (2025-08 – 2026-03)

I was the head Clinical Medical Assistant.

• Triaged patients for three different doctors
• Helped with certain office procedures, gave shots, EKGs, ear irrigations, and sometimes drew blood
• Was in charge of inserting all annual wellness in the patient's chart
• Called insurances for prior authorizations and refill medications
• Did referrals, image orders, and set up appointments at other locations

911 Dispatcher at Cullman City Communications (2026-03 – Present)

• Got certified through AEMD and received EMD, EFD, and EPD certifications
• Able to translate in emergency situations
• Received certification for NCIC
• Entered, cleared, sent hits, and located people, articles, and vehicles

High School Diploma – Cullman High School

Associates in Applied Science – Wallace State Community College

Associates in Applied Science in Medical Assistant – Wallace State Community College (2019-05)