Ashley Huffman

Throughout my career as a medical office manager, medical assistant, and front office associate, I have been driven by a deep commitment to providing compassionate, high-quality care to patients from all walks of life- from pediatrics to geriatrics. Beyond extensive and varied roles of clinical oriented care, my passion lies in improving healthcare systems and improving EMR systems to make them more efficient for patients and sustainable for organizations. I am excited to embark on this next chapter and bring my diverse clinical knowledge and enthusiasm to your team.

ENT ASSOCIATES OF ALABAMA, P.C. (2021-05 – 2026-09)

• Managed and oversaw operations of the medical office flow for a staff of 5-6.
• Scheduled surgeries for 2-3 physicians at 4 separate surgery centers/ hospitals.
• Coordinated employee schedules, including coordinating PTO and vacation requests.
• Approved and ordered clinical office and clinical orders.
• Established employee improvement plans and discussions when needed with implementing documentation.
• Handled incoming medical question based calls and gave patient advice under the guidance of a physician if needed. This included but not limited to relaying lab results, imaging results,coordinating referrals, coordinating care specifically with oncology and radiology if needed.
• E-scribed prescriptions
• Scheduled in office procedures and out patient surgeries along with providing patient education on pre and post operative care.
• Administered injections including biologic s and immunotherapy injections.
• Triaged patients and obtained patient history.
• Assisted with in office procedures when needed.
• Maintained an efficient clinic flow.
• Performed in office CT's along with responsibly maintaining monthly QC to ensure correct calibration and compliance.
• Performed blood draws for labs if necessary.

GREENVALE PEDIATRICS- CHILDREN'S OF ALABAMA (2016-05 – 2021-05)

• Co-Established a system for collecting, running, and reporting PCR testing at the start and height of Covid 19 outbreak.
• Selected to participate and form solutions for lab compliance and efficiency across primary care offices for Children's of Alabama
• Maintained a clean and sterile environment meeting The Joint Commission standards and National Committee for Quality Assurance standards.
• Triaged pediatric patients for up to 3 physicians for up to 3 physicians at a time.
• Collected and performed blood draws on infants, children, and teens.

ALABAMA PAIN PHYSICIANS (2015-07 – 2016-05)

• Triaged patients accurately documenting new patient visits, routine checkups, and complication visits.
• Performed in office drug screens and reporting for compliance.
• Scribed for physician during initial new patient exam.
• Added prescriptions to EMR system for physician to sign.
• Worked closely with Nurse Practitioners and assisted in carrying out patient centered tasks.

CRIMSON URGENT CARE (2014-05 – 2015-07)

• Assisted in answering phones while checking patients in and out at a high-volume clinic in an efficient manner.
• Relayed messages to nurses and physicians from patients and called patients back if requested.
• Helped move paper charts to EMR system.
• Opened clinic on weekends and proactively made sure the front desk system was ready for nurses and doctors to arrive.

MORNING POINTE ASSISTED LIVING (2011-05 – 2012-05)

• Assisted with daily care activities to seniors who needed assistance.
• Cared for residents with kindness and compassion.
• Encouraged and helped residents participate in exercise and social events that were planned and coordinated.
• Helped assist in serving daily meals.
• Trained with e-learning and followed compliance and company policies.

Certified Nursing Assistant in State Certification Program – Shelton State Community College (2010-01 – 2011-05)

Bachelor's Degree- Resumption Pending in Telecommunications – The University Of Alabama (2006-08 – 2007-08)

High School Diploma – Kingwood Christian School (2006-05)