Jim Monty

A leader, team-player and motivator who has more than 20 years experience in the

Telecommunications/wireless industry with specific expertise in Wireless Network Operations. Experienced in building highly motivated teams to deliver innovative solutions for customers. Proven ability to lead teams of professionals to new levels of success.

Demonstrated capability to thrive in fast paced, highpressure environments while always maintaining professionalism. Adept at optimizing network performance, troubleshooting, budget forecasting, vendor management, and process creation. Excellent written and verbal communication skills coupled with a natural ability to build relationships that result in increased customer loyalty.

Managed and led a team of Subject Matter Experts on new initiatives that resulted in 40%

reduction in ticket handling time while improving the overall knowledge base of the technicians.

• Managed vendor relationships, purchase orders and OPEX spend for the $8.4 M budget in the

Heartland area.

• Collaborated with Original Equipment Manufacturers, Suppliers, and internal cross-functional teams to develop and implement comprehensive strategies for the deployment of 5G technology,

including site selection, RF planning, and equipment installations. Additionally, responsible for driving innovation and identifying opportunities for cost optimization.

• Oversee day to day activities to ensure Network Performance maintains 99.9% availability.
• Maintain market metrics goals for optimal Network Performance and customer experience.
• Market Project manager microwave deployment for new link deployments and upgrade

Hutchinson Community College - Computer Science