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Jo-Ann Russell

Jo-Ann Russell

Executive Director

Talent
Lincoln, NE, United StatesMember since July 7, 2026
Nonprofit Program DevelopmentTrauma-Informed Care & Crisis InterventionStaff Leadership & Volunteer CoordinationCommunity Outreach & Partnership BuildingGrant Writing & Budget OversightExcellent Written & Verbal CommunicationMicrosoft WordExcelLotus NotesInterview Coordination & HR ProceduresHigh-Volume Call Handling & Client Intake30+ Years of Customer Service Experience
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Nonprofit Program DevelopmentTrauma-Informed Care & Crisis InterventionStaff Leadership & Volunteer CoordinationCommunity Outreach & Partnership BuildingGrant Writing & Budget Oversight

About

To obtain a meaningful role where I can leverage my extensive background in human services, nonprofit leadership, and administrative operations to make a lasting impact—while continuing to grow professionally and empower individuals to overcome life's challenges and thrive.

Experience

Executive Director - Lighting the Way - Lincoln, NE

(2021-01)

Founded 501(c)3 nonprofit organization

  • Lead mentoring and aftercare programs for women and children in crisis
  • Build partnerships and manage community-based programming

Administrative Services - State of Nebraska

(2014-01 - 2020-12)

  • State Personnel
  • Department of Labor
  • State Retirement
  • DHHS – Healthcare Licensure

Office Assistant - University of Nebraska–Lincoln

(2005-01 - 2013-12)

Office Manager - H&R Block

(2005-01 - 2013-12)

Staff Assistant - Lutheran Family Services

(2005-01 - 2013-12)

Homeless Housing Coordinator Advocate | Front Desk Assistant - ARISE Child & Family Services - Syracuse, NY

(2001-01 - 2005-12)

  • Support clients in crisis and coordinated housing access
  • Assistance with basic needs

Customer Service, Accounting Rep, and Claims Assistant - CNA Insurance Company - Syracuse, NY

(1977-01 - 1999-12)

  • Reconciled billing, processed claims, and supported policyholders

Contact 24-hour line Crisis Counselor | Domestic Violence Crisis Counselor - Vera House - Syracuse, NY

(2000-01 - 2001-12)

Volunteer

Education

Bachelor of Science - Psychology/Counseling - Regent University (2010-01 - 2014-12)

Skills

Executive Director

Reviews