Joanna Pugh

With more than two years of experience as a Resident Service Mentor at ATAP, I have developed a strong passion for helping individuals and families build stronger, healthier communities by connecting them with valuable resources and opportunities. I take pride in building genuine relationships, creating meaningful programming, and ensuring residents have access to the resources they need to thrive.

Resident Service Mentor and LA County Resident Service Mentor at ATAP (Present)

Worked with senior and family affordable housing communities throughout Los Angeles County. Mentor new Resident Service Mentors by helping them build meaningful relationships with residents and supporting successful community engagement efforts.

• Coordinating community resource fairs
• Organizing educational workshops
• Assisting residents with applications and recertifications
• Developing partnerships with government agencies, healthcare providers, nonprofit organizations, and local businesses
• Coordinated monthly educational workshops, annual resource fairs, holiday celebrations, and family engagement events
• Helped establish Art and Music classes for senior residents through a partnership with a local adult education program
• Developed a four-week Youth Leadership Skills Workshop for family housing residents in collaboration with the S.T.A.R.T. Department
• Partnered with organizations including the Department of Public Health, AltaMed, CalFresh, SCOPE LA, Verizon, ImpactLA, the International Institute of Los Angeles (IILA), and many others to expand the services available to residents
• Assisted with LIHTC and LACDA recertifications
• Managed community social media pages to improve communication with residents
• Supervised volunteers
• Increased resident participation at two communities from little to no attendance to five to ten regular attendees within five months through consistent outreach, relationship building, and creating programs that reflected residents' interests

Some College

Stewards of Children Certificate