Joanna Ruocco

I work in the field of health information and technology.

Quality Improvement and Process Improvement Team Member at Camden County College (2026 – 2026)

Contract: 3 months

• Scheduling Meetings
• Proficient in Microsoft
• Organize quantitative data and qualitative data
• Support other team members
• Follow HIPAA and Privacy Act Rule training
• Assist office management
• Organize documents
• Survey for information
• Thank participants for their time

Front Desk Receptionist at Growing Smiles (2019 – 2024)

• Follow-up messages with Dentists and patients
• Acknowledge and greet new or current patients
• Register patient information
• Schedule appointments
• Collect payments
• Encourage care
• Hospitality

Disaster Client relief at Red Cross (2025 – 2026)

Hours: 96

• Process incoming and outgoing phone calls and pages
• Provide quality phone communication
• Monitor Alert systems

Associate's Degree in Health information and Technology – Camden County College (2024 – 2026)