Princess Abegail Morada

Accounting & Reporting Expert with 8+ years of experience in financial reporting, general ledger accounting, balance sheet substantiation, reconciliation, controls, process improvement, and stakeholder management within global financial institutions including ING and Citibank. Proven track record in leading teams, driving operational excellence, automating processes through VBA solutions, and ensuring compliance with accounting and financial reporting standards. Recognized multiple times for performance excellence, process innovation, and delivery of high-quality reporting outcomes.

Accounting & Reporting Expert I - ING Business Shared Services B.V.

(2024-04)

• Led and mentored a team of 4 accounting professionals while maintaining green KPI performance throughout reporting cycles.
• Serve as a key point of contact for stakeholders, providing expert guidance on accounting treatments, reporting issues, and remediation strategies.
• Drive month-end and period-end accounting and reporting activities, ensuring accuracy, completeness, and compliance with internal policies.
• Develop management information reports, operational dashboards, and process documentation that improve transparency and support decision-making.
• Investigate complex accounting breaks and control issues, perform root cause analysis, and coordinate effective remediation with relevant stakeholders.
• Lead process improvement initiatives focused on enhancing reporting efficiency, strengthening controls, and reducing operational risk.
• Partner with global teams to align reporting expectations, manage delivery timelines, and ensure successful execution of critical finance activities.

Accounting & Reporting Specialist III - ING Business Shared Services B.V.

(2021-04 - 2024-04)

Recognized through multiple Spot Awards and Employee of the Month honors for exceptional performance, operational excellence, and contributions to process optimization. Consistently demonstrated the ability to deliver results, influence stakeholders, and take on increased responsibilities, culminating in promotion to Accounting & Reporting Expert I.

• Executed general ledger and product accounting activities supporting accurate and timely month-end close processes.
• Ensured compliance with ING accounting policies, financial reporting standards, and internal control frameworks.
• Analyzed financial data, investigated accounting discrepancies, and resolved reporting issues in collaboration with business stakeholders.
• Supported process optimization and standardization initiatives to improve operational efficiency and reporting quality.
• Delivered high-quality reporting outputs within strict deadlines while maintaining strong control and governance standards.
• Collaborated across multiple finance and operational teams to support strategic and regulatory reporting requirements.
• Contributed expertise to projects involving process improvements, reporting enhancements, and operational excellence initiatives.

Balance Sheet Control Assistant Manager - Citibank N.A. ROHQ - Philippines

(2017-11 - 2021-01)

Consistently recognized for outstanding contributions through multiple GOLD Awards for leading automation and process enhancement initiatives. Designed and implemented VBA-based solutions that optimized reconciliation and reporting workflows, improving accuracy, productivity, and turnaround times. As EUC Champion and VOE Champion, played a key role in advancing governance practices, driving continuous improvement, and enhancing employee experience and collaboration.

• Managed daily, weekly, and monthly balance sheet reconciliations and substantiations to ensure financial reporting accuracy.
• Conducted in-depth analysis of aged items, accounting exceptions, and reconciliation breaks, driving timely resolution and risk mitigation.
• Partnered with local and global stakeholders to investigate discrepancies and improve account certification quality.
• Applied accounting principles and control frameworks to ensure compliance with regulatory and internal reporting requirements.
• Identified recurring process gaps and implemented sustainable solutions to improve efficiency and reduce operational risk.
• Supported governance activities through monitoring, reporting, and control execution across assigned portfolios.
• Served as a trusted partner to management by providing insights and recommendations for process enhancement.

Bachelor of Science in Business Administration - Financial Management - Far Eastern University (FEU) (2013 - 2017)