Remote Patient Support Specialist - Thirty Madison - Houston, TX
(2025-06 - 2026-05)
- Serve as the primary point of contact for patients
- Inbound and outbound calls to support patients
- Support prior authorizations
- Assist with copay and patient assistance program enrollment
- Verify insurance eligibility, explain financial responsibilities or payment plans, and collect payments at the time of service
- Schedule, reschedule, or confirm patient appointments, diagnostic testing, and specialist referrals
- Process medical records requests and maintain strict patient confidentiality in compliance with HIPAA guidelines
- Coordinate patient appointments and follow-ups
- Manage patient records and ensure their confidentiality
- Facilitate communication between patients and healthcare providers
Senior Staffing Manager - FoodServ Staffing, LLC - Houston, TX
(2016-08 - 2025-04)
- Managed relationships with external recruitment agencies and vendors to ensure timely delivery of qualified candidates when needed
- Implemented diversity initiatives in the recruitment process to promote inclusivity within the organization's workforce
- Developed strong partnerships with educational institutions to establish internship programs for attracting entry-level talent
- Collaborated with hiring managers to create competency-based interview questions that improved the quality of candidate assessments
Staffing Recruiter - All Tex Staffing & Personnel - Houston, TX
(2012-10 - 2014-12)
- Sourced and screened candidates for various positions, ensuring a high-quality talent pool
- Conducted phone and in-person interviews to assess candidate qualifications, skills, and cultural fit
- Managed the end-to-end recruitment process for multiple job openings simultaneously
- Utilized applicant tracking system (ATS) to track candidate progress and maintain accurate records
- Led diversity recruiting efforts by partnering with community organizations focused on underrepresented groups
- Streamlined internal processes by implementing new tools or technologies for candidate screening or assessment
Staffing Recruiter - Sun Coast Resources, LLC - Houston, TX
(2008-01 - 2010-04)
- Managed full-cycle recruitment process for multiple positions, including sourcing, screening, interviewing, and presenting qualified candidates to hiring managers
- Developed and maintained strong relationships with hiring managers to understand their staffing needs and provide effective solutions
- Utilized various recruiting strategies such as job boards, social media platforms, networking events, and referrals to attract top talent
- Conducted thorough candidate assessments to evaluate skills, experience, and cultural fit for specific roles
- Coordinated interviews between candidates and hiring teams ensuring a smooth scheduling process
- Negotiated offers of employment including salary packages and start dates in alignment with company policies and budget constraints
Accounts Payable Specialist - Willbros Construction - Houston, TX
(2003-01 - 2007-11)
- Processed and verified invoices, purchase orders, and expense reports for accuracy and compliance with company policies
- Managed vendor relationships by resolving payment discrepancies, answering inquiries, and maintaining open lines of communication
- Performed monthly reconciliations of accounts payable transactions to ensure accurate financial reporting
- Maintained an organized filing system for all accounts payable documents, ensuring easy retrieval when needed
- Generated weekly aging reports to monitor outstanding payments and prioritize collections efforts
