Jocelyn

Motivated Psychology graduate with a strong foundation in behavioral health, client support, and community-based services. Experienced in working with diverse populations, facilitating groups, and supporting individuals in accessing resources, with strengths in trauma-informed care, youth mentoring and case management support. Bilingual in English and Spanish with strong communication and organizational skills.

Sales Associate at SNIPES (2025-06 – 2025-08)

• Maintained daily store operations by restocking inventory and organizing visual displays to meet company presentation standards
• Supported customers with attentive services, strong communication, and problem-solving skills.

Intern at The Women's Collective (2025-01 – 2025-05)

• Supported medical and non-medical case managers with client check-ins, assessments, and follow-ups to ensure standards of care and long-term client stability.
• Maintained and organized client records to ensure accurate and accessible information.
• Provided clients with on-site resources, including food pantry items, hygiene supplies, and clothing, to support immediate needs.
• Gained experience supporting trauma-affected and underserved populations, improving ability to deliver care that meets diverse client needs.

Intern at Latin American Youth Center (2024-01 – 2024-07)

• Facilitated group workshops and skill-building sessions focused on life skills, emotional development, and academic success.
• Provided one-on-one mentoring and support to youth, encouraging self-confidence, resilience, and goal setting.
• Assisted with communication between parents and staff to enhance engagement and ensure youth wellbeing.
• Collaborated with local schools and community organizations to boost youth engagement and maximize program effectiveness.

Participant at Urban Alliance (2023-09 – 2024-07)

• Participated in career readiness training focused on effective communication, professionalism, teamwork, leadership, and organizational skills.
• Gained hands-on experience through paid work opportunities and mentorships, strengthening career readiness, and practical workplace skills.
• Completed Npower Microsoft Office training covering Excel, PowerPoint, and Outlook essentials.

Associate's degree in Dual Enrollment Courses – Trinity Washington University (2022-08 – 2024-05)

Bachelor's of Arts in Psychology, Minor in Health Services – Trinity Washington University (2024-08 – 2026-05)