Jocelyn Knoedler

Exceeded standards for speed, quality, and service by working efficiently in a fast-paced team environment. Resolved issues quickly to maintain smooth workflow and positive customer experiences. Prepared beverages to company standards with consistency and attention to detail.

Broista - Dutch Bros - Scottsdale, AZ

(2024-03 - 2024-12)

• Exceeded standards for speed, quality, and service by working efficiently in a fast-paced team environment.
• Resolved issues quickly to maintain smooth workflow and positive customer experiences.
• Prepared beverages to company standards with consistency and attention to detail.

Sales Associate - Boot Barn - Buckeye, AZ

(2023-10 - 2023-12)

• Assisted customers in selecting products based on individual needs and preferences.
• Drove sales through customer engagement, suggestive selling, and strong product knowledge.
• Greeted and welcomed customers in a friendly, approachable manner.
• Addressed customer inquiries by providing accurate product information and assistance.

Benefits Coordinator - Pacific Dental Services - Phoenix Valley

(2021-09 - 2022-03)

• Researched and resolved insurance billing issues to ensure accurate patient records.
• Registered patients and clearly presented treatment plans in a professional, welcoming manner.
• Addressed payment concerns and set up payment plans according to patient needs.
• Managed provider schedules to optimize front-desk workflow and office efficiency.
• Supported multiple offices as needed, assisting with staffing and organization.