Shams

Motivated and dependable college student with experience in customer service, sales, and mentoring. Bilingual in English and Arabic, with strong communication, teamwork, and adaptability skills.

Broista - Dutch Bros - San Antonio, TX

(2025-12)

• Provide friendly and personalized customer service in a fast-paced environment.
• Prepare and serve customer orders while maintaining accuracy and efficiency.
• Work collaboratively with team members to keep the shop organized and running smoothly.
• Handle transactions and follow company procedures for customer service and daily operations.

Sales Associate - Journeys - San Antonio, TX

(2025-07 - 2025-11)

• Provided personalized customer service by helping customers find footwear and apparel.
• Maintained store presentation and assisted with inventory management.
• Processed payments accurately and efficiently.
• Contributed to sales goals through product recommendations, upselling, and promotions.

Northwest Vista College (2026)

High School Diploma - John Marshall High School (2026)