Jocelynn Brust

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team satisfaction.

Crew Member at Wendy's (2025-01 – Present)

• Provided friendly customer service to enhance guest experience.
• Assisted in maintaining cleanliness and organization of work areas.
• Collaborated with team members to ensure efficient workflow during busy hours.
• Handled cash transactions and operated point-of-sale systems accurately.
• Stocked supplies and ingredients to support daily operations effectively.
• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Cleaned the restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Organized and restocked supplies to support operations and team productivity.
• Resolved customer complaints in a professional manner.
• Interacted pleasantly with guests to deliver quality customer service.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Maintained organized storage areas for food products, beverages and restaurant supplies.
• Took orders from patrons and input selections into the store computer system.
• Entered orders into the computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
• Drove team success by quickly completing assigned tasks.
• Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
• Upheld high standards of productivity and quality in operations.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Assembled and served meals according to specific guest requirements.
• Served food and beverages at take-out counters to provide fast service to waiting guests.
• Talked pleasantly with customers while taking orders and promoted a positive image for business.
• Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.
• Maintained an organized work area to ensure efficient operations.

Kennel Assistant at Lake mary veterinary clinic (2025-08)

Accounting, Invoicing and Tech set ups at F!rst call truck and trailer repair

• Reviewing Paperwork: Examining critical shipping documents like Bills of Lading (BOL), Proof of Deliveries (POD), and driver trip sheets.
• Verifying Delivery: Confirming that the cargo was delivered without damages or shortages by checking for receiver signatures
• Auditing Accessorial Charges: Identifying and adding extra fees incurred during transit
• Creating Freight Bills: Entering load details into Transportation Management Systems (TMS) or accounting software
• Rating Loads: Applying correct contract rates, spot quotes, or mileage-based pricing according to specific customer agreements.
• Factoring Management: Preparing and submitting invoice batches to the factor for
• Hardware Deployment & Maintenance: You are responsible for provisioning and installing telematics hardware. This includes hardwired 3-wire units, OBD/CAN-bus plug-in devices, electronic logging devices (ELDs), and auxiliary IoT cargo and fuel sensors.
• Software & Platform Configuration: You will serve as the system administrator for the tracking platform (e.g., Motive, Samsara, or Webfleet). Responsibilities include pairing new hardware via device IDs, setting up geofences around distribution yards.
• Data Organization & Structure: Build clean tables where each row is a single record, each column holds one type of data, and blank rows or merged cells are avoided.

– Lake Brantley (2024-08)