Joel Bonilla

My goal is to join a company that allows me to use my skills and knowledge in a way that encourages growth in the workplace and in other areas of my life.

Delivery Partner / Independent Contractor at Uber Eats (2025-03 – 2026-01)

• Managed 15–25 daily deliveries while maintaining on-time completion and customer satisfaction
• Provided direct customer service, resolving order issues and communicating with restaurants and clients
• Utilized navigation systems and route planning to optimize efficiency and fuel usage
• Maintained strong reliability and self-management while working independently without supervision
• Handled transactions and ensured accurate order verification and delivery

Server at Contemporary Catering (2025-03 – 2026-06)

• Provide exceptional guest service at upscale events including fashion shows, music festivals, celebrity galas, corporate banquets, sports dinners, etc.
• Deliver food and beverage service with professionalism, speed, and attention to detail in high-pressure, fast-paced environments.
• Collaborate with event coordinators, chefs, and fellow staff to ensure seamless event execution and guest satisfaction.
• Maintain a polished, composed presence that aligns with luxury brand standards and VIP clientele expectations.
• Adapt quickly to various event formats such as plated dinners, passed hors d'oeuvres, buffets, and bar service.
• Set up and break down event spaces with attention to cleanliness, organization, and safety protocols.
• Memorize detailed menus, wine pairings, and dietary accommodations to answer guest questions confidently.
• Communicate clearly with team members to support smooth workflow and timely service.
• Handle special requests and guest concerns with professionalism, discretion, and a positive attitude.
• Received consistent positive feedback for reliability, hospitality, and exceptional service.

Banquet Server at Trés LA (2023-01 – 2025-12)

• Arrive early to assist with comprehensive event setup, including tables, bars, kitchen stations, and guest areas.
• Collaborate effectively with team members while consistently demonstrating strong work ethic, initiative, and professionalism.
• Support events ranging from intimate gatherings of under 50 guests to large-scale functions with over 1,000 attendees.
• Maintain high energy and a positive attitude to create a welcoming and attentive guest experience.
• Monitor food quality and presentation to uphold Trés LA's high service standards.
• Remain alert to guests' dietary restrictions and allergies, ensuring safe and personalized service.
• Communicate clearly and consistently with the Captain and Head Chef to ensure alignment throughout service.
• Organize, bus, and handle a wide variety of glassware, utensils, and dishware with care and efficiency.
• Adhere strictly to all safety and sanitation protocols during setup, service, and breakdown.
• Serve alcohol responsibly while monitoring guest consumption to ensure a safe and enjoyable environment.
• Execute multiple service styles including ballet, family-style, banquet French, and room-sweep techniques.
• Proactively check in with captains and teammates during downtimes to offer support and maintain flow.

Performing Arts Academic Coach at Wiseburn Da Vinci Schools (2024-04 – 2025-04)

• Work with individual students or small groups to reinforce learning material or skills introduced by the teacher.
• Guide independent, enrichment, and remedial work as assigned by the teacher.
• Help students master instructional materials assigned.
• Implement instructional activities that contribute to a climate where students are actively engaged in meaningful, authentic learning experiences.
• Identify, select, and modify instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs.
• Assist in assessing changing curricular needs and offer plans for improvement.
• Provide a positive environment in which students are encouraged to be actively engaged in the learning process.
• Prepare, operate, and care for needed materials, equipment, and supplies in the classroom for instructional purposes.
• Support student record-keeping, including filing, reviewing documents, contacting families for documentation
• Treat all students with dignity and respect.
• Assist and guide students with disabilities 1 on 1
• Perform other duties as assigned.
• Communicate effectively with students, other staff, and their parents.
• Appropriate English usage, punctuation, spelling and grammar.
• Understand and carry out oral and written instructions.
• Maintain the confidentiality of information related to individual pupils, parents and other employees.
• Work effectively under the direction of others.
• Work cooperatively with others.
• Set a good example in terms of punctuality, attendance and work ethic.
• Be proactive in matters relating to health and safety.
• Willingness to assume other responsibilities appropriate for the position
• Use a computer, and common classroom equipment.
• Operate standard office equipment copier, fax machine, etc.
• Design programs for events such as Musical Productions, Band Productions, and Showcases.

In Class / After School Tutor at Tutor Me Education (2024-01 – 2024-03)

• Support classroom flow by working one-on-one with distracted or struggling students, allowing teachers to maintain group instruction.
• Tutor students in grades 6–8 in Math and English Language Arts, tailoring support to individual learning needs
• Provide bilingual instruction in both English and Spanish to better serve students whose first language is Spanish
• Lead full-class instruction when teachers step out, under the supervision of school staff.
• Participate in student and family outreach efforts to raise awareness of academic support services offered by the school and Tutor Me Education.
• Create and deliver personalized lesson plans during after-school tutoring sessions to reinforce key concepts
• Track student progress and milestones, communicating results to educators and contributing to individualized education strategies.
• Support and guide students with disabilities.

Banquet Server at Bel Air Bay Club (2023-06 – 2024-04)

• Set up elegant dining rooms according to event specifications, including table arrangements and décor
• Polish and prepare glassware and silverware with precision and attention to detail
• Follow detailed event instructions and service standards in fast-paced, high-end environments
• Greet guests with warmth and maintain a polished, professional appearance
• Offer and serve wine, take drink orders, and support bar service when needed
• Work well with a team of servers and communicate clearly
• Execute various service styles including ballet (three plates), family-style, and buffet
• Clear tables efficiently based on captain signals and event flow
• Cut and serve cakes and desserts during weddings and celebrations

Cleaning Assistant at Western House Cleaners (2022-12 – Present)

• Clean and sanitize residential homes including surfaces, kitchens, bathrooms, and living spaces
• Make beds, change linens, do laundry, iron, and organize home spaces
• Follow special handling instructions for delicate or high-value items
• Take out trash and recycling, and restock household supplies as needed
• Communicate with homeowners respectfully, maintaining privacy and discretion
• Report any maintenance issues or concerns during visits

Tire Technician at Central #10 Tire Service (2019-09 – 2022-12)

• Sold new and used tires while offering honest guidance and quality checks.
• Located and repaired tire leaks using plugs and patches.
• Performed tire rotations and mounted/dismounted tires using machinery.
• Maintained cleanliness of workspaces, machines, and tire inventory
• Handled customer payments and provided excellent customer service
• Organized inventory by size, brand, and condition for efficiency

Busser/Dishwasher at El Portal West Mexican Grill & Cantina (2021-08 – 2021-11)

• Greeted guests, delivered drinks, and provided chips and salsa upon seating.
• Supported hosts and servers by maintaining efficient service flow.
• Cleared and reset tables, cleaned dining areas, and upheld sanitation standards.
• Prepared dining room for guests by cleaning and clothing tables, setting decorations, condiments, napkins, and utensils.
• Protected the establishment and guests by adhering to sanitation and health policies.
• Responsible for the cleanliness and overall appearance of the dining area of the restaurant.
• Demonstrated genuine hospitality while greeting and establishing rapport with the guests.

Childcare Provider at Mario Garcia Lopez (2017-05 – 2019-12)

• Provided home/travel care for an 8 and 10 year old.
• Tutored kids in STEM subjects.
• Played games and did activities to keep the kids entertained.
• Responsible for cooking, cleaning, and putting the kids to bed

Summer Shipping Internship at Vital Product Supplies (2016-06 – 2018-08)

• Organized shipments
• Receiving and stocking
• Quality Control
• Learned to organize shipment orders through a UPS software
• Provided cleaning assistance throughout the building

High School Diploma – Aquinas High School (2021-05)