Joel Harrison

Dependable and customer-focused professional with experience providing exceptional service, maintaining accurate records, and working independently in fast-paced environments. Skilled at communicating with a wide variety of people, following established procedures, and remaining calm under pressure. Recognized for professionalism, attention to detail, and reliability. Seeking a long-term opportunity where I can contribute to a team while providing excellent service to residents and guests.

Owner / Licensed Insurance Agent - Joel Harrison Insurance

(2017-11)

• Provide professional customer service by assisting clients in person, by phone, and through email.
• Verify customer information and maintain accurate electronic records and documentation.
• Enter policy information and process documents using multiple computer software systems.
• Coordinate with insurance carriers, clients, and vendors to resolve questions and provide timely service.
• Handle confidential personal and financial information with discretion and accuracy.
• Prioritize multiple responsibilities while maintaining strong attention to detail and organization.

Mental Health Technician - Sierra Vista Hospital

(2023-09 - 2024-12)

• Maintained a safe and secure environment for patients in an inpatient behavioral health facility.
• Monitored patient activity and responded calmly and professionally during emergencies and stressful situations.
• Documented observations accurately while following established procedures and confidentiality requirements.
• Worked closely with nurses, physicians, and support staff to ensure quality patient care.
• Demonstrated professionalism, dependability, and strong communication throughout each shift.

U.S. Census Enumerator - U.S. Census Bureau

(2020-08 - 2020-10)

• Conducted interviews with residents while maintaining professionalism and confidentiality.
• Verified and accurately entered information into electronic data systems.
• Worked independently while meeting productivity and quality expectations.
• Assisted members of the public courteously and professionally.

Ironworker - Various Projects

(2017 - 2018)

• Worked safely in physically demanding environments while following strict safety procedures.
• Collaborated with crews to complete projects efficiently and accurately.
• Demonstrated reliability, punctuality, and a strong work ethic.

Associate of Arts - Behavioral Science