Jake Surber

Owner at Day and Night Plumbing (2025-10 – Present)

Founded and operates a full-service residential and commercial plumbing company.

Manage all aspects of the business including operations, staffing, customer relations, scheduling, and financial performance.
Oversee service delivery, quality control, and growth of the local client base.

Regional Manager – Plumbing Divisions at Lee's Plumbing Air and Heating (2024-10 – 2025-09)

Promoted to oversee plumbing operations across 5 locations.
Directed multi-location teams, standardized processes, and drove consistent performance and service quality across the region.
Provided leadership, training, and operational oversight to ensure alignment with company standards and growth goals.

Plumbing Service Manager at Lee's Plumbing Air and Heating (2023-10 – 2024-09)

Grew the plumbing service operation from 3 employees to 25 under direct supervision within one year.
Built team capacity, improved service delivery processes, and expanded operational scale in a competitive market.
Managed day-to-day service operations, technician performance, and customer satisfaction.

Plumbing Manager at Fetch a Tech (2021-12 – 2023-09)

Started the plumbing division from the ground up.
Grew the division to over $8,000,000 in annual revenue and more than 25 plumbing employees.
Developed operational processes, hired and trained technicians, and established the division as a major revenue driver for the company.
Built and led a high-performing plumbing team while maintaining strong customer service and quality standards.

Approximately 10 years of hands-on residential and commercial plumbing experience prior to and alongside management roles.

About