John Goeden

Results-driven professional with 15+ years of management and leadership experience, specializing in career development and building high-performing teams. Proven track record of operating under pressure, utilizing critical thinking skills, and demonstrating situational awareness to drive operational excellence. Completed comprehensive training in supply chain management, including demand forecasting, S&OP and aggregate planning, MPS/BOM, procurement and supply planning, and advanced analytics using Power BI, Excel, and SAP APO for end-to-end supply chain optimization.

Microsoft Dynamics 365 Business Analyst

(2024-07 - 2025-10)

• Utilize defined project methodology to develop and implement D365 Business Central modules.
• Collaborate with executive leadership teams and stakeholders to align people, processes, and technology.
• Demonstrate D365 Business Central capabilities effectively.
• Lead client workshops to uncover requirements for implementation.
• Manage full lifecycle implementations and project management tasks.
• Document business and system processes using Microsoft cloud-based tools, including Lifecycle Services and Azure DevOps.
• Train key users on core job functions and ensure functional and technical requirements are met.

Planner

(2022-04)

• Develop and maintain forecast models using business intelligence, sales, finance, and market trends.
• Analyze historical order trends and refine forecast models.
• Collaborate with buyers and stakeholders to improve demand forecast accuracy.
• Utilize demand planning software for forecasting and data management.
• Coordinate customer action plans with stakeholders.

Quality Control Technician

(2021-12 - 2022-04)

• Conducted quality inspections on fruit, vegetables, and deli prep equipment.
• Ensured compliance with GMP, quality specifications, and food safety standards.
• Partnered with QA and Sanitation Management to promote food safety and quality culture.
• Monitored and enforced OSHA guidelines and PPE requirements.
• Performed ATP sampling and swab testing to maintain hygiene standards.

Independent Insurance Agent

(2021-06 - 2021-12)

• Provided life and health insurance coverage from over 30 top-rated insurance carriers.
• Conducted client consultations via Zoom in compliance with COVID-19 regulations.
• Licensed in four states, securing over $3.4 million in coverage for 15 families.

Supervisor, Customer Service

(2018-09 - 2021-06)

• Managed operations for three zip codes and one remote finance station with a team of 59 employees.
• Developed and trained employees, ensuring adherence to contractual agreements.
• Improved scanning score to 99.97% (top 5%) through training and corrective action.
• Reduced grievance pay by 80% through contract analysis and resolution strategies.

City Carrier, Delivery & Customer Service

(2013-10 - 2018-09)

• Delivered mail to over 750 customers, maintaining strict adherence to delivery schedules.
• Ensured professional presentation and adherence to uniform standards.

Senior Enlisted Leader (Retired) - United States Navy Reserve

(2004-06 - 2019-04)

• Led and developed 24 Navy personnel, overseeing port operations and regional contingencies.
• Delivered over 375 hours of training, reinforcing Navy leadership principles.
• Supervised 25 sailors in pre-deployment training, achieving a 92% passing score.
• Managed deck division equipment, training, and administrative operations.
• Developed future leaders, leading to enrollments in the Senior Enlisted Academy and Naval War College programs.