Jeremy Ely

Unload product from freight. Tag and price merchandise to be put out on the sales floor or in back stock Restock merchandise on sales floor and bring product to the floor for display Merchandise new product on the floor

Retail Merchandiser at Scheels All Sports, Inc. (2025-06 – Present)

• Unload product from freight. Tag and price merchandise to be put out on the sales floor or in back stock
• Restock merchandise on sales floor and bring product to the floor for display
• Merchandise new product on the floor
• Assist customers and sales associates with retrieving and loading purchased product
• Maintain orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store and back stock areas

Electronics Associate at ActionLink (2025-01 – 2025-05)

• Ensure the proper placement, assembly, maintenance, and troubleshooting of clients' product displays.
• Experience with Natural Insight, ALC website, LILO and Walmart Volt.
• Submits same-day digital surveys with feedback and pictures for each completed store visit.
• Ability to follow complex written instructions and display diagrams in teams and independently.
• Conducted regular store visits to assess visual merchandising standards across multiple locations
• Ensured compliance with safety regulations when setting up displays or handling merchandise

Receiver/Stocker at Container Store (2025-01 – 2025-05)

• Responsible for unloading and sorting truck shipment with a team of workers using palletjacks and manually sorting.
• Completed various stocking duties on showroom floor, including upstocking and filling of back stock in warehouse.
• Assisted customers with products and various questions on showroom floor.

Self Employed Owner/Operator at Kansas City Vending Corporation (2014-03 – 2024-12)

• Founded and operated a successful business for 10 years, overseeing all aspects of operations
• Maintained high levels of customer satisfaction through exceptional service delivery
• Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
• Successfully launched and operated a small business, overseeing all aspects of daily operations
• Managed vendor relationships, including contract negotiation and performance evaluation

Software Test Engineer at ZTE USA (2013-10 – 2014-03)

• Responsible for and serves as the expert for many functional areas of beta testing on new cellular products
• Performed functional, regression, integration, and system testing to identify defects and verify software functionality
• Contributed towards improving overall product quality by providing valuable feedback during requirement gathering sessions

Software Configuration Analyst at ScriptPro (2011-06 – 2013-10)

• Assisted in troubleshooting issues related to application deployments by analyzing relevant configuration data
• Collaborated with network administrators to ensure proper configuration of network devices and equipment
• Managed configuration baselines for hardware components, ensuring compatibility with approved software versions
• Collaborated with quality assurance teams to define test environments that accurately reflect production configurations
• Investigated and resolved discrepancies between documented configurations and actual system states

Technical Trainer at ScriptPro (2005-10 – 2011-06)

• Developed and delivered comprehensive training programs for new hires, ensuring a smooth onboarding process
• Conducted engaging and interactive training sessions on various topics including product knowledge and customer service
• Utilized a variety of instructional methods such as presentations, demonstrations, and hands-on activities to enhance learning experience
• Collaborated with subject matter experts to stay updated on industry trends and incorporate relevant information into training content
• Created online tutorials and video modules to supplement in-person training sessions
• Managed the scheduling logistics of training sessions, ensuring optimal attendance rates

Field Service Technician at ScriptPro (2002-11 – 2005-10)

• Diagnosed and resolved complex technical issues in a timely manner to minimize downtime for clients
• Provided exceptional customer service by effectively communicating with clients to understand their needs and address any concerns
• Trained new technicians on proper procedures for equipment installation, troubleshooting, and repair
• Maintained detailed records of all service calls, including work performed, parts used, and time spent on each job
• Responded promptly to emergency service requests during non-business hours to restore functionality and minimize disruption for clients

Associate's degree in Business Administration – Johnson County Community College (2009-08 – 2011-07)

Bachelor of Science in Electronics Engineering – DeVry University-Kansas City (1999-10 – 2002-10)