Edward Vonguyen

Results-driven freelancer with 5+ years of hands-on experience in IT troubleshooting, social media growth, and digital operations. Adept at managing content across platforms, resolving technical issues, and delivering reliable remote support.

Computer Assistance - Independent - Minneapolis, Minnesota

(2019-09 - 2026-06)

• Diagnosed and resolved critical system failures (BSOD, black screen, startup errors) restoring full functionality
• Delivered ongoing maintenance, OS updates, and configuration support across multiple client systems
• Provided reliable independent IT support over 6+ years with consistent client satisfaction

Social Media Marketing - Independent - Minneapolis, Minnesota

(2021-01 - 2026-06)

• Built and managed multi-platform content strategy across TikTok, Instagram, and YouTube Shorts
• Grew engaged audiences through consistent posting, trend analysis, and platform-native content formats
• Maintained active community engagement by responding to feedback and fostering positive audience relationships

Computer Proficiency - Independent - Minneapolis, Minnesota

(2019-09 - 2026-06)

• Executed data entry, document creation, file management, and research tasks using Microsoft Office & Google Workspace
• Delivered accurate, deadline-driven administrative work with fast typing speed and strong attention to detail
• Supported remote workflows through efficient online communication and digital organization practices

Shopper - Instacart - Minneapolis, Minnesota

(2019-07 - 2020-01)

• Fulfilled high-volume orders for Instacart while managing real-time customer communication, route optimization, and on-time delivery

Bachelors - Business and Marketing Education - University of Minnesota (2023-09)