John Wakely

Reliable and hardworking professional with experience in customer service, operations, sales, route-based territory work, and team leadership. Experienced in physically demanding work, time-sensitive responsibilities, inventory and cash handling, customer relationships, and working independently with minimal supervision. Strong communicator with a proven ability to stay organized, solve problems quickly, and represent a company professionally.

Seeking a Non-CDL Driver position with Coca-Cola where reliability, customer service, and a strong work ethic can contribute to dependable delivery operations.

Customer Relations/Sales Representative at Best Choice Roofing (2026-01 – Present)

• Travel throughout an assigned territory to identify potential customers and develop new business.
• Conduct residential property inspections and communicate directly with homeowners regarding roofing needs.
• Manage leads, appointments, customer follow-up, and sales activities independently.
• Maintain professional customer relationships throughout the sales process.
• Work outdoors and remain productive while traveling between multiple locations.
• Manage a self-directed schedule while meeting company expectations and sales objectives.
• Accurately document customer information, estimates, and job details.

Bartender / Former Manager at Jonathan's Grille (2025-01 – Present)

• Provide high-volume customer service while maintaining accuracy, professionalism, and efficiency.
• Previously managed daily restaurant operations, including staffing, training, scheduling, inventory, cash handling, and problem resolution.
• Trained and supervised employees while maintaining company standards and procedures.
• Handled customer concerns and operational issues quickly and professionally.
• Managed cash transactions and maintained accurate financial accountability.
• Coordinated multiple responsibilities in a fast-paced environment while meeting time-sensitive demands.
• Currently continue working as a bartender while pursuing opportunities outside the restaurant industry.

Head Server at Texas Roadhouse (2022-01 – 2025-12)

• Provided high-volume customer service in a fast-paced environment.
• Served as a senior member of the service team and helped train and support other employees.
• Maintained accuracy and efficiency while managing multiple simultaneous responsibilities.
• Handled customer payments and maintained accountability for transactions.
• Communicated effectively with customers, coworkers, and management.

Bachelor of Arts in Philosophy – University of Memphis (2023-01)