Logistics Technician at Advocate Aurora Health (2025-06 – 2025-12)
Managed complex inventory across multiple hospital units using Workday to monitor stock levels and prevent supply disruptions.
- Managed complex inventory across multiple hospital units using Workday to monitor stock levels and prevent supply disruptions.
- Responded to urgent supply requests, prioritizing critical clinical needs and minimizing delays.
- Transported oxygen tanks and critical medical supplies while adhering to safety and time-sensitive protocols.
- Collaborated with clinical teams to allocate and ship medical products with 100% adherence to delivery standards.
- Operated RF scanners, pallet jacks, dollies, and carts to execute efficient material handling workflows.
Shipping Coordinator at Hubs (2023-01 – 2023-11)
Achieved a 98% on-time shipping rate through queue management and schedule monitoring.
- Achieved a 98% on-time shipping rate through queue management and schedule monitoring.
- Investigated inventory discrepancies to maintain accurate records.
- Processed and restocked returns; verified shipments against manifests and invoices.
- Coordinated with external partners to resolve damages and nonconformance, reducing return rates by 13%.
- Managed bills of lading and invoices for domestic and international routing.
Fulfillment Coordinator at Soap Distillery (2022-09 – 2022-11)
Coordinated daily fulfillment activities to support productivity and operational goals.
- Coordinated daily fulfillment activities to support productivity and operational goals.
- Verified order accuracy, packed shipments, and prepared pallets for carrier pickup.
- Unloaded merchandise, stocked inventory, and maintained clean, organized work areas.
- Monitored supply levels and purchased necessary materials.
Shipping & Receiving Associate at Thank God It's Natural (2020-07 – 2022-09)
Organized deliveries, sorted receivables, and maintained accurate inventory.
- Organized deliveries, sorted receivables, and maintained accurate inventory.
- Verified work orders against incoming shipments and updated invoices with purchasing managers.
- Trained new staff on shipping and receiving procedures.
- Operated forklifts and material-handling equipment to load, unload, and store goods.
- Inspected merchandise, resolved discrepancies, and ensured proper routing.
Merchant Care Representative at ShipBob (2020-02 – 2020-07)
Managed daily ticket and call queues, resolving merchant issues with clarity and efficiency.
- Managed daily ticket and call queues, resolving merchant issues with clarity and efficiency.
- Educated merchants on ShipBob's dashboard and fulfillment processes to reduce repeat issues.
- Built strong relationships through open, consistent communication.
B2B Fulfillment Associate at ShipBob (2019-09 – 2020-02)
Ensured accurate order fulfillment using RF scanners and verification practices.
- Ensured accurate order fulfillment using RF scanners and verification practices.
- Managed billing accuracy and shipping logistics in a fast-paced environment.
- Scheduled pickups and deliveries; operated forklifts and balers.
- Monitored shipment dates and expedited orders when necessary.
Merchant Care Operations Associate at ShipBob (2018-11 – 2019-09)
Identified stock discrepancies using Google Sheets and internal dashboards.
- Identified stock discrepancies using Google Sheets and internal dashboards.
- Processed orders, refunds, and exchanges with accuracy.
- Documented interactions and tracked resolutions using Salesforce, Asana, and JIRA.
Inventory Control & Quality Assurance Associate at ShipBob (2018-07 – 2018-11)
Conducted daily inventory counts and implemented quality control measures.
- Conducted daily inventory counts and implemented quality control measures.
- Tracked inventory movements and generated detailed reports.
- Collaborated cross-functionally to improve accuracy and streamline processes.
Maintenance Technician at Trunk Club (2016-01 – 2018-07)
Performed daily building walkthroughs and completed general repairs (light electrical, plumbing, carpentry, painting, fixtures).
- Performed daily building walkthroughs and completed general repairs (light electrical, plumbing, carpentry, painting, fixtures).
- Maintained warehouse equipment, shelving, and workstations.
- Responded to maintenance requests using the company's work-order system; tracked and prioritized tasks.
- Assisted with space setups, office moves, and event preparations.
- Monitored HVAC, lighting, and safety systems; coordinated vendor repairs.
- Supported major space reconfigurations during company growth phases.
- Helped maintain a polished, boutique environment for employees, stylists, and clients.
Receiving Associate at Trunk Club (2015-04 – 2016-01)
Received and verified incoming deliveries; maintained organized storage areas.
- Received and verified incoming deliveries; maintained organized storage areas.
- Used inventory systems to track shipments and reconcile discrepancies.
- Collaborated with team members to ensure timely distribution.
Special Operations Associate at Trunk Club (2014-08 – 2015-04)
Managed daily operations including inventory, order processing, and shipping logistics.
- Managed daily operations including inventory, order processing, and shipping logistics.
- Developed procedures that increased workflow efficiency by 20%.
- Collaborated cross-functionally to optimize operational processes.
Fulfillment Center Operations Associate at Trunk Club (2014-04 – 2014-08)
Processed online orders, operated warehouse machinery, and ensured accurate, timely deliveries.
- Processed online orders, operated warehouse machinery, and ensured accurate, timely deliveries.
- Managed outgoing shipments and maintained performance targets.
Returns Associate at Trunk Club (2013-11 – 2014-04)
Loaded/unloaded trucks, inspected goods, and implemented corrective actions.
- Loaded/unloaded trucks, inspected goods, and implemented corrective actions.
- Ensured accurate billing and proper inventory handling.
Machine Operator at Coin Wrap, Inc. (2011-06 – 2012-04)
Operated automated machinery to sort, count, and wrap bulk coins.
- Operated automated machinery to sort, count, and wrap bulk coins.
- Resolved machine jams and performed essential maintenance.
- Maintained strict adherence to Federal Reserve security standards.
- Consistently met daily production quotas with 100% accuracy.
