Jonathan Haaland

Build strong relationships with clients through professional communication and personalized service Develop problem-solving and customer service skills through one-on-one client interactions Manage multiple client needs while maintaining professionalism and attention to detail

Agent at NEW YORK LIFE (2026-01 – Present)

• Build strong relationships with clients through professional communication and personalized service
• Develop problem-solving and customer service skills through one-on-one client interactions
• Manage multiple client needs while maintaining professionalism and attention to detail

Tax Planning Intern at HANTZ GROUP (2025-06 – 2025-09)

• Prepare tax projections using CCH Protosystem fx Planning
• Assist with scheduling client meetings
• Attend tax training sessions

Tax Preparation Intern at Vander Ploeg Bergakker & Associates (2025-01 – 2025-04)

• Assist in the preparation of federal and state tax returns, including Forms 1040 and 1041
• Utilize CCH ProSystem fx Scan and Autoflow to import tax forms into CCH Axcess Tax
• Review and verify tax forms for accuracy and completeness

Opening Kitchen Manager / Team Member at CHICK-FIL-A (2018-11 – 2025-01)

• Helped ensure smooth restaurant operations during high-volume hours
• Worked closely with team members to deliver fast and accurate service to guests
• Assisted in maintaining a positive guest experience in a fast-paced environment
• Trained and supported employees while helping maintain high operational standards

Inventory Coordinator at CHICK-FIL-A (2018-11 – 2025-01)

• Maintained organization and efficiency in restaurant inventory systems
• Coordinated product management to support daily restaurant operations
• Demonstrated reliability, accountability, and attention to detail

Administrative Coordinator at CHICK-FIL-A (2018-11 – 2025-01)

• Assisted leadership with operational and customer experience reporting
• Organized invoices and administrative records accurately and efficiently

Bachelor of Science in Business Administration (Accounting) – Davenport University (2025-04)

Associate of Science in Business Administration – Grand Rapids Community College (2023-12)