Jonathan Maden

Senior Audio-Visual Pre-Sales Engineer and Certified Control Systems Programmer with 15+ years of experience architecting, programming, and supporting advanced AV solutions across commercial, government, military, residential, and marine sectors. Known for bridging engineering depth with customer-facing communication, delivering scalable system designs, and supporting sales organizations with technical strategy, solution development, and high-impact presentations. Expert in Crestron, Q-SYS, AV-over-IP, DSP configuration, and enterprise collaboration platforms.

Proven success supporting distributed teams in fully remote environments.

Video Collaboration Solutions Architect - ConvergeOne (C1) - Remote

(2022-04 - 2025-05)

• Primary technical resource for enterprise video collaboration solutions supporting national sales teams.
• Designed AV systems for conference rooms of all sizes using Crestron, Cisco, Polycom, Logitech, Yealink, QSC, and Biamp.
• Integrated solutions with Microsoft Teams Rooms, Zoom Rooms, Polycom, Pexip, and Cisco Room Kit platforms.
• Led discovery sessions, developed system diagrams, and produced detailed BOMs aligned with customer requirements.
• Delivered technical presentations and solution guidance to customers and internal teams.

Control Systems Programmer / Engineer / Installer - Florida Department of Transportation (FTE) - Ocoee, FL

(2019-06 - 2022-04)

• Led Crestron programming, firmware management, system updates, and advanced troubleshooting for statewide AV systems.
• Supported design reviews, equipment specifications, and vendor coordination for new construction and system upgrades.
• Collaborated with Crestron ATSG and GSS to ensure engineering accuracy and system reliability.
• Designed and deployed mobile AV systems for press conferences, public hearings, hybrid meetings, and live events.
• Provided pro-sound, video switching, camera operation, encoding, streaming, and production support.
• Engineered AV control and data network infrastructure including Dante, AVB, NVX, and analog/digital systems.
• Supported enterprise platforms including Polycom Resource Manager, VoIP systems, digital signage, and Teams/365 integrations.

Control Systems Programmer / Engineer / Installer - Florida Department of Transportation (FTE) - Ocoee, FL

(2025-05 - 2026-02)

• Led Crestron programming, firmware management, system updates, and advanced troubleshooting for statewide AV systems.
• Supported design reviews, equipment specifications, and vendor coordination for new construction and system upgrades.
• Collaborated with Crestron ATSG and GSS to ensure engineering accuracy and system reliability.
• Designed and deployed mobile AV systems for press conferences, public hearings, hybrid meetings, and live events.
• Provided pro-sound, video switching, camera operation, encoding, streaming, and production support.
• Engineered AV control and data network infrastructure including Dante, AVB, NVX, and analog/digital systems.
• Supported enterprise platforms including Polycom Resource Manager, VoIP systems, digital signage, and Teams/365 integrations.

Owner / Operator - Tech In MOcean - Orlando / Satellite Beach / Pompano, FL

(2017-01)

• Provide service, programming, and troubleshooting for residential and marine Crestron systems.
• Design and install commercial and residential surveillance systems.
• Deliver home theater installations, wireless network deployments, and AV system upgrades.

Crestron Systems Engineer / Programmer - Mobius Design Group - Boynton Beach, FL

(2013-05 - 2017-12)

• Lead programmer for residential and marine Crestron systems.
• Programmed lighting, shading, and AV control systems.
• Managed installations and provided ongoing client support.

Installer & Entry-Level Programmer - Sound Connections A/V LLC

(2012-01 - 2013-12)

Paging & Sound System Programming - Elite Audio LLC - Dulles Airport

(2011-01 - 2012-12)

Lighting & Sound Installations - Dynamite FX - US Army Bases in Germany

(2011-01 - 2011-12)

Commercial Crestron Programmer - Advanced AV

(2008-01 - 2008-12)

Commercial Programmer & Installer - The Whitlock Group

(2006-01 - 2007-12)

Residential Crestron Programmer - Enhanced Technology Controls

(2004-01 - 2006-12)

Criminal Justice - Gloucester County College

Law Enforcement - Gloucester County Institute of Technology

CTS Training - Infocomm International (2006-01 - 2006-12)