Jonathan Myers

Customer service and operations professional with 7+ years of experience supporting high-volume hospitality, live events, brand activations, and fast-paced team environments. Skilled at managing multiple priorities, maintaining accuracy under pressure, communicating clearly, and providing dependable customer service. Organized, adaptable, detail-oriented, and comfortable learning new technology and working in physically active environments.

Brand Ambassador at Trusted Herd (2022-01 – Present)

• Represent brands at promotional events, activations, and experiential marketing campaigns while providing friendly, professional customer service.
• Engage directly with guests, answer questions, distribute promotional materials, and support positive brand experiences.
• Follow event instructions, brand standards, and activation guidelines while working efficiently in fast-paced environments.
• Assist with event setup, guest flow, product distribution, and maintaining organized, customer-ready activation areas.

Bartender at Private Events (2022-01 – Present)

• Provide fast, friendly beverage service at private parties, receptions, and special events while maintaining a professional guest experience.
• Prepare and serve beverages accurately while managing multiple guest requests during high-volume service periods.
• Maintain clean, organized, and fully stocked bar areas throughout events.
• Handle guest questions, special requests, setup, breakdown, and service needs efficiently in fast-paced environments.

Curator & Artist Liaison at Sofar Sounds (2021-01 – 2023-12)

• Coordinated 50+ artists annually while supporting multiple live events and maintaining an organized customer and artist experience.
• Managed event logistics and communication across teams to keep operations efficient and on schedule.
• Responded quickly to artist, guest, and team needs while maintaining professional customer service.
• Worked collaboratively with distributed teams to coordinate schedules, event details, and changing operational requirements.

Bar Supervisor & Team Lead at Fold Nightclub (2019-01 – 2022-12)

• Lead a team of 8–12 bar staff through 500+ guest events, cutting incident response time through clear escalation protocols and real-time communication during peak hours.
• Champion an inclusive team culture through consistent feedback and mentorship, driving lower staff turnover and stronger performance during high-pressure shifts.

First Class Honours (1st) in Songwriting – BIMM London