IT Support Specialist
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Over three years of experience as an IT Support Specialist, specializing in Level 1, 2, and 3 help-desk support roles. Proficient in resolving diverse network, hardware, and software issues across a broad spectrum of clientele. Demonstrated expertise in collaborating with multiple IT departments to orchestrate the setup and deployment of comprehensive IT infrastructure solutions.
Notably, spearheaded the design, coordination, planning, and implementation of a fully integrated network infrastructure for a 3PL warehouse environment. Currently working on obtaining my Cybersecurity professional certificate and join the realm of cyber defense.
