Jordan Halpern

Currently searching for a job role in the Hospitality industry in the local Chicago area.

Restaurant Sales Coordinator, Sheraton Grand Chicago Riverwalk, Marriott International | Chicago, Illinois August 2022-August 2023

• Utilized upselling techniques to acquire sales in excess of $380,000 in hotel outlets/suites 
• Planned and executed 100+ events in hotel outlets/suites that successfully helped increase hotel score of “Intent to Recommend” over the last nine months by 8%
• Communicated with customers through phone calls, emails, in-person site tours of hotel outlets/suites and engaged in customer follow up to ensure overall client satisfaction
• Created and implemented various branding items to drive outlet sales each quarter

• Created and published company website, a partner company website, 60+ landing pages featuring newsletters, webinars, product updates, and partner and customer marketing campaigns
• Coordinated F&B, A/V, lodging, client and partner meetings, company giveaways, and transportation for internal team members and clients for 28+ events
• Worked closely as the exclusive liaison with Microsoft to ensure accurate, up to date deal reporting and maintain strong partner relationship 
• Prepared and executed organic social campaigns on various platforms such as LinkedIn, Twitter and Facebook 

• Conceptualized and executed themes, décor and all aspects of weddings, fundraisers and member events
• Produce and present Banquet Event Orders, contracts and invoices to clients and other departments
• Participate regularly as banquet caption during events to lead food and beverage service

• Revenue of about $20,000
• Executed numerous events from contract write-ups to setting up and tearing down
• Responsible for planning and assisting in large annual events

• Revenue of over $69,000 in paint jobs
• Recruited, interviewed, hired, trained and completed payroll for 25+ marketers and painters
• Responsible for all marketing including cold calling, hanging flyers and advertising

Michigan State University | East Lansing, Michigan May 2020

Eli Broad College of Business The School of Hospitality Business

B.A., Hospitality Business

Entrepreneurship and Innovation Minor