Substitute Teacher - Kelly Education - Oklahoma City, OK
(2024-03 - 2025-05)
Part-time: 25-30 hours a week
- Maintained accurate attendance and student documentation in accordance with district policies.
- Supported classroom management and assisted students with diverse educational and behavioral needs.
- Communicated effectively with faculty, administration, and support staff.
- Managed multiple responsibilities while meeting deadlines and maintaining organized records.
- Demonstrated adaptability and the ability to quickly learn new systems and procedures.
- Maintained confidentiality of student records and sensitive information.
Front Desk Receptionist - Springhill Suites by Mariott - Del City, OK
(2022-02 - 2023-04)
Full Time: 40 hours a week
- Managed front desk operations including scheduling reservations, coordinating check-ins and check-outs, and maintaining organized records.
- Answered and directed high-volume multi-line phone calls while providing accurate information and support.
- Entered, updated, and verified electronic records to ensure data accuracy and compliance.
- Conducted nightly audits, reconciled financial reports, and balanced cash drawers.
- Protected sensitive guest information in accordance with confidentiality policies.
- Coordinated with management and support staff to resolve issues and improve workflow efficiency.
- Maintained a calm and professional demeanor in high-pressure situations.
Customer Service Cashier - Queen's Beauty Supply - Midwest City, OK
(2017-01 - 2023-09)
Part-time: 25-30 hours a week
- Provided high-volume customer service in a fast-paced retail setting, assisting diverse populations daily.
- Processed cash, debit, and credit transactions accurately while balancing registers and maintaining financial accountability.
- Maintained organized records of inventory, tracked product levels, and ensured proper documentation.
- Resolved customer concerns efficiently while maintaining professionalism and confidentiality.
- Trained and mentored new employees on policies, procedures, and customer service standards.
- Demonstrated strong multitasking abilities while maintaining attention to detail and accuracy.
- Communicated effectively with team members to ensure smooth daily operations.
