Color Consultant/ASM - Sally Beauty - Decatur, Tx
(2024-07)
- Built strong relationships with clients through exceptional customer service, resulting in a loyal customer base
- Handled cash, performed opening and closing duties daily
- Demonstrated extensive knowledge of skincare, makeup, and haircare products to educate clients on the benefits and usage
- Stayed up-to-date with the latest trends in the beauty industry to provide informed recommendations to clients
- Collaborated with team members to create visually appealing displays that attracted customers' attention and increased product visibility
- Assisted in inventory management by monitoring stock levels, placing orders for replenishment, and conducting regular audits
- Resolved customer complaints or concerns promptly and professionally, ensuring high levels of satisfaction
- Participated in training programs provided by cosmetic brands to enhance product knowledge and stay updated on new launches
- Maintained a clean and organized work area, including display counters, shelves, testers, and demonstration tools
Housekeeper - Fairfield Inn & Suits - Decatur, Tx
(2023-12 - 2024-04)
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Received recognition from management for consistently achieving high scores on cleanliness inspections conducted by supervisors
- Developed strong relationships with regular guests through personalized service
- Assisted guests with special requests or inquiries regarding housekeeping services, providing prompt and courteous assistance
Cashier - Lowes Market - Alvord, Tx
(2023-05 - 2024-07)
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Assisted in inventory management by monitoring stock levels at the checkout counter
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Trained new employees on operating cash registers effectively
- Performed opening/closing duties including counting money in the register before/after shifts
