
Jorge Hernandez
Suite Attendant/Bartender, VIP Bottle Server
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About
As a Suite Attendant/Bartender at The Sphere and a VIP Bottle Server at The Cosmopolitan's Chelsea Tower, I contribute to delivering exceptional guest experiences through strong communication and customer satisfaction skills. My current roles involve ensuring top-tier service through attention to detail, prompt responsiveness, and knowledge of food and beverages. My goal is to continue growing within dynamic environments while fostering memorable experiences for guests and clients.
Experience
Suite Attendant/Bartender at The Sphere (2026-06 – Present)
Model Porter at MARQUEE NIGHTCLUB (2026-03 – 2026-06)
VIP Bottle Server at Chelsea Tower at The Cosmopolitan of Las Vegas (2023-01 – Present)
- Reviewing Banquet Event Orders (BEO's) at the beginning of each shift to ensure room is set as contracted.
- Guided guests through menus while demonstrating a thorough knowledge of the food, beverages, and ingredients.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Bringing wine selections to tables with appropriate glasses, and pour the wines for customers.
Special Events Server at Tao Group Hospitality (2023-03 – 2026-03)
- Reviewing Banquet Event Orders (BEO's) at the beginning of each shift to ensure room is set as contracted.
- Guided guests through menus while demonstrating a thorough knowledge of the food, beverages, and ingredients.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Bringing wine selections to tables with appropriate glasses, and pour the wines for customers.
Cocktail Server / Fine Dining Server / Pool Server at Four Seasons Hotels and Resorts (2020-02 – 2026-02)
- Serve food and our signature cocktails while ensuring our guests a 5 star experience.
- Perform opening and closing procedures and side-work duties
- Perform cashiering functions by closing checks and preparing end of shift paperwork
- Ensure all necessary pre-shift/post-shift side work is completed daily
- Perform other assigned duties with the highest quality of standards
Education
High school diploma or GED
Business Administration and Management, General – University of Nevada