Jose Montes

Dedicated bilingual business professional with 15+ years of customer service experience bringing a great cooperative attitude, attention to detail, and a keen ability to adapt for client and company success.

Quality Control / Inventory - McKesson - Bethlehem, PA

(2021-03)

• Perform cycle counts of onhand products
• Unpackage delivered products and load on conveyor belts

Warehouse - Seasonal - Zulily - Bethlehem, PA

(2020-08 - 2021-01)

• Scan and stock incoming products
• Unload daily truck deliveries
• Load and transport products to different locations within the warehouse

Delivery Driver - Seasonal - FedEx Ground - Allentown, PA

(2020-03 - 2020-08)

• Delivery of random size and weight of packages per scheduled route
• Load and organize truck according to route

Overnight Garden Recovery - Seasonal - Home Depot - Allentown, PA

(2020-03 - 2020-07)

• Restock merchandise
• Organize product displays

TRU – Attendant - Sands Casino - Bethlehem, PA

(2016-02 - 2019-08)

• Empty and refill ticket redemption machines with cash as well as distribute money cassettes through the casino floor
• Assist customer with tickets and vouchers while providing excellent customer service
• Verify the accuracy of all credit slips in order to ensure the casino floor is balanced

Intern - AmericaVen and Reyes Notary - Bethlehem, PA

(2015-07 - 2015-10)

• Coordinated business meetings and area events for outside employers
• Participated in weekly sales meetings to maintain company cohesiveness as well as entered weekly reports for company documentation
• Monitored of company inventory which was being used for loss and prevention
• Completed filing, scanning, and phone calls to assist customers in completing insurance payments

Associate - AC Moore - Allentown, PA

(2009-04 - 2012-04)

• Provided excellent customer service to all who while being sure to offer help, advice, and answers to any questions that arose
• Stocked shelves and managed inventory using a scanner system for loss and prevention
• Operated cash registers and balanced the receipts at the end of each day

Associate's Degree - Business Administration - McCann School of Business and Technology (2015-09)