Joseline Chavez

Bilingual (fluent in Spanish) Excellent customer service/ people skills Problem solving Time management

Line Cook/Prep Cook at Legacy Oaks Assisted Living and Memory Care (2025-06 – Present)

Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Must cook, clean, assist other cooks and staff, and deliver food in a fast-paced environment. Work includes but not limited to operating a grill, oven, or fryer.

Dispute Resolution Specialist at Alorica for Bank of America (2024-03 – 2025-01)

Implementation of a range of strategies, including mediation, negotiation, and arbitration, to reach amicable solutions that satisfy all parties involved.

Cocktail Server at CATTLEMAN'S STEAKHOUSE (2023-08 – 2023-12)

• Processes orders, bills, and payments
• Attends to guests and addresses their inquiries and needs as requested
• Coordinates with bar staff to ensure the availability of all beverages
• Assists in maintaining the cleanliness of the cocktail bar and other work areas
• Maintains compliance with applicable health code, dress code, and other serving standards

Server/Waiter at Gloria's Latin Cuisine (2021-10 – 2023-06)

• Customer service/ relations
• Payment processing
• Language skills (fluent in Spanish)
• Problem solving

Bachelor's degree in Culinary Arts – Universidad tecnológica de nayarit (2018-08 – 2022-06)