Joseph Anderson

To strive for excellence in an Operations role that allows me to grow and learn simultaneously while being challenged through numerous responsibilities.

Associate, Patient Dining at Texas Children's Hospital (2018-02 – 2021-04)

Managed inventory, patient meal coordination, and compliance with regulatory standards in a healthcare dining environment.

• Record and maintain inventory levels through SAP cycle counting process
• Collaborate with patient caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic, and religious preferences
• Manage tickets and assemble orders
• Managed fulfillment orders for new supplies for eight to ten floors
• Complies with regulator agency standards, including federal, state and JCAHO
• Adheres to facility confidentiality and patient rights policy as outlined in HIPAA policies and procedures
• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning workstations, and breaking down patient tray line
• Assist dietitians in executing expert customer service for critical assistance patients
• Effectively documented and maintained all incident reports for internal audits
• Completed all daily inventory stock reports for all floors under supervision
• Controlled with federal, state, and local health and sanitation regulations
• Print out day by day proper mail inbound and outbound load sheets for FedEx/UPS/US and international Postal
• Accurately received and stocked inbound inventory
• Effectively perform day to day administration operations
• Work collaboratively with all departments to ensure outstanding customer service

EVS Inventory Coordinator, District Linen at Harris Health Systems (2016-02 – 2018-02)

Coordinated linen and environmental services inventory distribution across Harris Health System facilities.

• Assist in all activities of the Environmental Services/Linen department
• Willing to work with management and co-workers by engaging in distributing linen and/or maintaining all areas of Harris Health System facilities
• Must be flexible and able to handle multiple tasks and assignments
• Oversee and take responsibility for assigned area(s); Direct report to Supervisor
• Effectively communicate with and supported sales, marketing, and administrative teams on daily basis
• Maintain cleanliness and presentation of stock yard and production floor
• Responsible for a safe work environment for dispatch and yard

Stocker, Backroom, Receiving Associate at Wal-Mart (2015-05 – 2016-07)

Managed warehouse operations including receiving, inventory management, and equipment operation.

• Record and maintain inventory level
• Receive, identify, label, and stock inventory received
• Collaborate with management to improve work processes, procedures, productivity, and job safety
• Ensure aisles are neat and clean while stocking inventory
• Operate pallet jacks, forklift, dollies, and warehouse tools to ensure product integrity
• Engage vendors and drivers to ensure orders were correct for internal audits
• Perform weekly storage counts
• Monitor flow of work in the warehouse and shipping dock

Customer Service & Inventory Associate at Walgreens (2013-03 – 2015-04)

Provided customer service and managed inventory in retail pharmacy environment with point-of-sale operations and merchandise management.

• Provides customers with courteous, friendly, fast, and efficient service
• Recommends items for sale to customer and recommends trade-up and/or companion items
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
• Implements Company asset protection procedures to identify and minimize profit loss
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
• Completes resets and revisions as directed
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
• Assists in stock rotation, using the first in, first out method and restock outs
• Has working knowledge of store systems and store equipment
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers)
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Complies with all company policies and procedures; maintains respectful relationships with coworkers
• Completes special assignments and other tasks as assigned

High School Diploma – Sharpstown Sr. High School (2005-08 – 2009-05)