Joseph Bertone
Undergraduate Student at Cal State San Bernardino
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About
A third-year Marketing undergraduate student at Cal State San Bernardino. Skilled in communication, human relations, and social media and passionate for businesses to express themselves through digital marketing in a genuine way. Eager to learn and ready to get started!
Experience
Whole Foods Market - In-Store Shopper - Part-Time
Jan 2022 - Present 1yr 6mos
Palm Desert, California, United States
- Fulfilling personalized Amazon Prime orders for delivery and/or pickup
- Communicating with customers about exchanges of products they find unsuitable
- Learning and Staying up-to-date with consistent product availability and pricing
- Educating customers on products that are most suitable for their needs
Troon Golf Administration, L.L.C. - Host - Part-Time
Jun 2019 - Mar 2020 10 mos
Palm Desert, California, United States
- Optimized guest seating in different sections for an equal workload
- Monitored dining room and guest flow to maximize table usage and minimize wait estimates by 15%
- Observed guest's requests and alerted dining staff to ensure high-quality service
- Recorded available tables after seating guests using OpenTable software
Education
California State University San Bernardino
Bachelor of Business Administration - BBA, Marketing
Aug 2022 - Dec 2024
GPA: 3.1
College of the Desert
Associates of Science - AS, Business Administration and Management, General
GPA: 3.0
