Joseph Cabral

Results-driven professional with 8+ years of experience across customer service, food service operations, management, and retail sales. Demonstrated career growth from entry-level roles to General Manager and Sales Representative, showcasing adaptability, leadership, and a strong work ethic. Recognized for delivering excellent customer experiences, leading teams to exceed performance goals, and driving sales through relationship-building and effective problem-solving.

Seeking to contribute leadership and sales expertise in a dynamic, growth-oriented organization.

Sales Representative at American Furniture Warehouse (2023-12 – 2025-12)

• Assisted customers in selecting furniture solutions based on needs, budget, and style preferences.
• Built strong customer relationships to drive repeat business and referrals.
• Utilized product knowledge to upsell and cross-sell items while meeting sales goals.
• Maintained organized showroom displays to enhance customer experience.
• Processed sales transactions accurately and efficiently.

General Manager at Subway (2021-12 – 2023-11)

• Developed and implemented operational strategies that improved customer satisfaction and retention.
• Led, trained, and supervised staff, conducting performance reviews to increase productivity and morale.
• Resolved customer complaints promptly, turning negative experiences into positive outcomes.
• Motivated teams to exceed sales targets through coaching and incentive programs.
• Oversaw scheduling, inventory control, and compliance with company standards.

Line Cook at Marco's Pizza (2019-04 – 2021-08)

• Prepared menu items efficiently while maintaining high food quality standards.
• Worked collaboratively with kitchen staff in a fast-paced environment.
• Maintained cleanliness and food safety standards throughout shifts.
• Assisted with inventory organization and daily prep responsibilities.

Cashier at Popeyes Louisiana Kitchen (2016-09 – 2019-01)

• Processed customer transactions accurately using POS systems.
• Delivered friendly, prompt service in a high-volume environment.
• Supported business needs through flexible scheduling and additional shifts.

High School Diploma – Martin Luther King Jr. High School (2020)