Joseph Hancock
Salesman
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About
Assisted customers in selecting and ordering lumber, building materials, and tools for residential, commercial, and DIY projects. Ensured accurate product recommendations Processed customer returns and exchanges accurately, improving satisfaction and trust.
Experience
Salesman - R. P. Lumber Company Inc - Murphysboro, IL
(2019-04 - 2026-05)
- Assisted customers in selecting and ordering lumber, building materials, and tools for residential, commercial, and DIY projects.
- Ensured accurate product recommendations
- Processed customer returns and exchanges accurately, improving satisfaction and trust.
Salesman - Eastside Lumberyard Supply Co. - Herrin, IL
(2018-10 - 2019-04)
- Provided expert advice on lumber types, measurements, and tools.
- Safely operated forklifts and other yard equipment to load, unload, and transport lumber materials.
- Maintained a clean, organized, and safe work environment in compliance with company and safety standards
Salesman - Lowe's Home Improvement - Carbondale, IL
(2017-11 - 2018-10)
- Monitored product displays and signage to ensure compliance with company standards and product information accuracy.
- Used sales techniques to close deals and meet or exceed monthly sales targets.
- Assisted customers with choosing the right products for their needs.
Assistant Manager - Associated Lumber Industries - Carbondale, IL
(2009-03 - 2016-08)
- Managed inventory and restocked shelves to maintain optimal stock levels and product availability.
- Collaborated with team members to manage yard operations, restocking, and customer service.
- Built and maintained long-term customer relationships through attentive service and follow-up.
Carpenter - Archie Hazel Construction - Jonesboro, IL
(2000-06 - 2009-03)
- Ensured all projects met quality control standards and client satisfaction.
- Constructed, installed, and repaired wooden structures, trims, cabinets, doors, windows, and floors.
- Completed cut-ins, custom carpentry work, and finish carpentry on residential and commercial projects.
Education
Highschool Diploma - Anna-Jonesboro Community Highschool (1979 - 1983)
Associate of Arts Degree - Shawnee Community College (1992 - 1994)
