Joseph Modg

Diligent Salesman experienced in understanding customer needs and delivering high-quality service. Achieved consistency in service excellence through effective teamwork, reliability, and adaptability to changing tasks. Focused on maintaining cleanliness and upholding high standards of customer service.

Car Wash Employee - Superstar Car Wash - Dallas, TX

(2026-02)

• Operated high-pressure wash systems to ensure thorough cleaning of vehicles.
• Maintained cleanliness and organization of wash bays to enhance operational efficiency.
• Monitored chemical levels and restocked supplies to maintain service quality.
• Assisted in training new employees on equipment usage and safety protocols.
• Sales expertise in selling memberships and wash products to customers.
• currently training for sales position promotion.

Car wash Shift Leader - WhiteWater Express Car Wash - Plano, TX

(2024-03 - 2025-10)

Provided exceptional care for customers' vehicles, achieving numerous 5-star reviews as an expert salesperson. Managed shifts professionally as shift leader, demonstrating servant leadership and leading by example. Broke sales records with 161 memberships sold in October 2024.

• Managed closing shifts and ensured the store was shut down efficiently.
• Committed to delivering excellent customer service, resulting in recognition from corporate for outstanding performance.

Cashier and Customer Service - McDonald's - Richardson, TX

(2022-08 - 2023-07)

Received consistent compliments from district representatives for delivering excellent customer service at McDonald's.

• Took orders, processed payments, and delivered food to patrons efficiently, ensuring accuracy in drive-thru orders.
• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional service, resolving customer inquiries and complaints promptly.
• Maintained cleanliness and organization of workstations and dining areas.

Customer Service Associate - Clean Car Wash - McKinney, TX

(2022-11 - 2023-02)

Sold memberships to customers and prepped cars at the tunnel. Received recognition from company owner for exceptional membership sales skills. Ensured precision in prepping cars, preventing damage during washing process. I can also have my former general manager as a positive reference for possible employment.

• Delivered exceptional customer service to enhance client satisfaction and retention.
• Managed customer inquiries through phone, email, and in-person interactions effectively.
• Processed transactions accurately while maintaining a clean and organized workspace.

High School Diploma - Homeschool (2022-06)